I waited for nearly a year to take the Carnival Magic Nov 14 trip out of Galveston. It was my 9th cruise, and prior to the Magic trip, I can honestly say "that I never had a bad cruise in the past". Well, this trip changed that! The port switch to Progreso, the dismal service in the dining room and the quality of food really put a damper on the trip. Overall, my trip was not ruined beyond all hope, but it just wasn't all that I expected it to be.
Progreso is by far one of the nastiest places that I have been (and I am well travelled), and I do not consider it worthy to be called a "vacation port". It is a poverty stricken area, with raw sewage in the streets. The 4 mile pier is lined with rat traps. I would not trust food or beverage in this port. I booked this trip to go to the crystal clear Caribbean waters, not a nasty, dirty port.
Like others, I felt that the $25 was a slap in the face, as I believe too that they knew that the ship had issues prior to departure. I felt as though a $250 credit would have taken the sting out of the trip some. This was a serious black eye for the management of the Carnival, and a major turnoff to many who will probably never sail with Carnival again.