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This was our first experience with Holland America and our second trip to Alaska. My wife and I have been on three other cruises, two with Princess and one with Carnival. I blame myself for the initial stress I experienced since I didn't realize my wife's passport had expired and I was concerned that a driver's license and birth certificate wouldn't be enough for her to fly and cruise with. After some phone calls and web research I was assured we would be fine since we were sailing round trip from Seattle but I couldn't relax until we were on the ship. As it turned out, everything went smooth as silk, even when entering Canada, and I was able to enjoy the trip. I booked my own plane tickets out of Detroit and opted out of the HA transfer to the pier hoping to save a little money. A little research after the fact showed that a cab ride was about six or eight bucks less and you had to handle your own bags at the pier. When we got to Seattle we went to the HA desk, bought transfers, handed them our luggage and got on the bus. Worked out just fine. Not only was it worth a few bucks more to forget about the bags until after we got on the boat, the HA people made sure you got to where you needed to be with minimal hassle. There was a HA and a Princess boat at the pier loading at the same time. There were a lot of people being moved through the pier but the lines moved quickly and efficiently and we were on the Oosterdam in no time. At 4pm we were on our way to Glacier Bay. The second day was a full day at sea. This was a great opportunity to get acquainted with the ship and research shore excursions since we didn't have an opportunity to do so before we left. Excursions were easily purchased at the excursions desk or at one of the automated touch screen kiosks around the ship. The Oosterdam is an attractive, nicely appointed vessel though, as others have commented, may be starting to show her age particularly along the waterline. The captain reminded us that the ship was due for dry-dock soon and I'm sure she'll be good as new in no time. The interior of the ship was very clean and well maintained. Being able to close the roof over the pool was a nice touch that kept the pool area usable the entire trip. They push the spa facilities pretty hard and the spa looked well equipped. We are not spa people so we never used it. My wife found it very handy to be able to use her "keycard" in the casino machines in addition to cash. Day three in Glacier Bay was as we remembered it from our last visit 15 years ago, spectacular! We had a beautiful sunny day and the mountain views and glaciers did not disappoint. Day four was another beautiful sunny day spent in Juneau. Like all the cities visited, downtown Juneau was the usual collection of shops selling overpriced jewelry and cheesy souvenirs. We purchased a shore excursion to go whale watching and visit Mendenhall Glacier. The whales were very active and put on a great show. Mendenhall Glacier was awesome though we wish we had a little more time there. Sitka was next. A drizzly, cloudy day but hey, it's Alaska. You've got to expect it. Weather never keeps things from happening though. The port doesn't accommodate cruise ships so we tendered to shore. A well organized, relatively quick process. Weather cleared nicely by the time we got to shore but Sitka was a bit of a disappointment for us. We didn't buy a shore excursion and the city attractions were mostly cultural and centered around a church in the middle of town, Zzzzzzz. Other than that was the usual souvenir shops selling the same stuff every other city has. We highly recommend a shore excursion here. I'm sure we would have benefited from one. Day six was spent in Ketchikan. Once again the weather cleared as we exited the ship. We remembered Ketchikan as a good place to see the salmon running but I guess we were a little too early in the season this time and there wasn't much to see in the way of fish this time around. There were four cruise ships docked so the city was really busy. We took in the lumberjack show which was quite entertaining. We had to be back on the boat by 12:30p in order to make Victoria, BC by the next day. Wouldn't have minded a little more time in Ketchikan though. Victoria was a little odd. Travelling at full steam from Ketchikan we didn't get to Victoria until 7pm the next day. Then it was all aboard by 11:30pm. Victoria was a big modern city and was worthy of a little more time to explore. The short amount of time spent there almost felt like an afterthought. I'm sure the schedule is based on port availability as there are many cruise ships making this run this time of year. There was almost always another ship visible from ours while at sea and every port but Sitka had at least three cruise ships at their docks. Still, it was a very pretty city and I would like to go back and stay a while some time. Between the flat rate, pre-billed tipping and the smooth, well organized disembarkation in Seattle, Holland America made the end of the trip easier to deal with than any previous cruise we had been on. When I was researching cruise lines one of the standout complaints about Holland America was the poor food quality. Unfortunately, I would have to agree. One of the standout memories from our two Princess cruises was the incredible food. Large portions and very high quality. We never felt that way with the meals on the Oosterdam. Although we never walked away from the main dining room hungry, we also never found ourselves saying, "that was a great meal!" Any of the meats served were tough and grizzly and didn't seem to be of very high quality. Perhaps the better cuts of meat were saved for the other, added cost, reservation only restaurants. Appetizers were bland and forgettable. Soups and salads were just OK. I'm not saying the food was bad, it just wasn't great. I wont even bother commenting on the buffet. Certainly nothing special but how special should a buffet be? It served its purpose as a handy, reliable source of tolerable sustenance. Price was the main decision maker in giving Holland America a try. Although we thoroughly enjoyed the trip we are going to think twice next time based strictly on the uninspiring food.

Alaska for the second time

Oosterdam Cruise Review by kaerfull

Trip Details
  • Sail Date: July 2011
  • Destination: Alaska
  • Cabin Type: Standard Interior Stateroom
This was our first experience with Holland America and our second trip to Alaska. My wife and I have been on three other cruises, two with Princess and one with Carnival.



I blame myself for the initial stress I experienced since I didn't realize my wife's passport had expired and I was concerned that a driver's license and birth certificate wouldn't be enough for her to fly and cruise with. After some phone calls and web research I was assured we would be fine since we were sailing round trip from Seattle but I couldn't relax until we were on the ship. As it turned out, everything went smooth as silk, even when entering Canada, and I was able to enjoy the trip.



I booked my own plane tickets out of Detroit and opted out of the HA transfer to the pier hoping to save a little money. A little research after the fact showed that a cab ride was about six or eight bucks less and you had to handle your own bags at the pier. When we got to Seattle we went to the HA desk, bought transfers, handed them our luggage and got on the bus. Worked out just fine. Not only was it worth a few bucks more to forget about the bags until after we got on the boat, the HA people made sure you got to where you needed to be with minimal hassle.



There was a HA and a Princess boat at the pier loading at the same time. There were a lot of people being moved through the pier but the lines moved quickly and efficiently and we were on the Oosterdam in no time. At 4pm we were on our way to Glacier Bay.



The second day was a full day at sea. This was a great opportunity to get acquainted with the ship and research shore excursions since we didn't have an opportunity to do so before we left. Excursions were easily purchased at the excursions desk or at one of the automated touch screen kiosks around the ship.



The Oosterdam is an attractive, nicely appointed vessel though, as others have commented, may be starting to show her age particularly along the waterline. The captain reminded us that the ship was due for dry-dock soon and I'm sure she'll be good as new in no time. The interior of the ship was very clean and well maintained. Being able to close the roof over the pool was a nice touch that kept the pool area usable the entire trip. They push the spa facilities pretty hard and the spa looked well equipped. We are not spa people so we never used it. My wife found it very handy to be able to use her "keycard" in the casino machines in addition to cash.



Day three in Glacier Bay was as we remembered it from our last visit 15 years ago, spectacular! We had a beautiful sunny day and the mountain views and glaciers did not disappoint.



Day four was another beautiful sunny day spent in Juneau. Like all the cities visited, downtown Juneau was the usual collection of shops selling overpriced jewelry and cheesy souvenirs. We purchased a shore excursion to go whale watching and visit Mendenhall Glacier. The whales were very active and put on a great show. Mendenhall Glacier was awesome though we wish we had a little more time there.



Sitka was next. A drizzly, cloudy day but hey, it's Alaska. You've got to expect it. Weather never keeps things from happening though. The port doesn't accommodate cruise ships so we tendered to shore. A well organized, relatively quick process. Weather cleared nicely by the time we got to shore but Sitka was a bit of a disappointment for us. We didn't buy a shore excursion and the city attractions were mostly cultural and centered around a church in the middle of town, Zzzzzzz. Other than that was the usual souvenir shops selling the same stuff every other city has. We highly recommend a shore excursion here. I'm sure we would have benefited from one.



Day six was spent in Ketchikan. Once again the weather cleared as we exited the ship. We remembered Ketchikan as a good place to see the salmon running but I guess we were a little too early in the season this time and there wasn't much to see in the way of fish this time around. There were four cruise ships docked so the city was really busy. We took in the lumberjack show which was quite entertaining. We had to be back on the boat by 12:30p in order to make Victoria, BC by the next day. Wouldn't have minded a little more time in Ketchikan though.



Victoria was a little odd. Travelling at full steam from Ketchikan we didn't get to Victoria until 7pm the next day. Then it was all aboard by 11:30pm. Victoria was a big modern city and was worthy of a little more time to explore. The short amount of time spent there almost felt like an afterthought. I'm sure the schedule is based on port availability as there are many cruise ships making this run this time of year. There was almost always another ship visible from ours while at sea and every port but Sitka had at least three cruise ships at their docks. Still, it was a very pretty city and I would like to go back and stay a while some time.



Between the flat rate, pre-billed tipping and the smooth, well organized disembarkation in Seattle, Holland America made the end of the trip easier to deal with than any previous cruise we had been on.

When I was researching cruise lines one of the standout complaints about Holland America was the poor food quality. Unfortunately, I would have to agree. One of the standout memories from our two Princess cruises was the incredible food. Large portions and very high quality. We never felt that way with the meals on the Oosterdam. Although we never walked away from the main dining room hungry, we also never found ourselves saying, "that was a great meal!" Any of the meats served were tough and grizzly and didn't seem to be of very high quality. Perhaps the better cuts of meat were saved for the other, added cost, reservation only restaurants. Appetizers were bland and forgettable. Soups and salads were just OK. I'm not saying the food was bad, it just wasn't great. I wont even bother commenting on the buffet. Certainly nothing special but how special should a buffet be? It served its purpose as a handy, reliable source of tolerable sustenance.



Price was the main decision maker in giving Holland America a try. Although we thoroughly enjoyed the trip we are going to think twice next time based strictly on the uninspiring food.
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