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Zaandam Review

4.0 / 5.0
552 reviews

Terrible Food

Review for Canada & New England Cruise on Zaandam
2-5 Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2023

We chose this cruise because it traveled to places we’d never been before. We are still on the cruise as I’m writing this and we’re not very happy. The food at the Lido buffet is absolutely terrible and that seems to be the consensus is most of the passengers we’ve spoken to. The only very good food on the ship is at the Pinnacle Grill but there is a hefty surcharge and reservations are difficult to get. The food at the Dining Room (sit down service, not buffet) is a notch above the buffet but just a notch and that’s not saying much. Food at the Italian specialty restaurant is terrible. So overall food is a MAJOR issue on this ship. It just seems like no one cares. The internet is a joke. If you’re traveling with someone else as most people are, only one of you can be on the internet at the same time so you’re constantly asking your partner to log off or inadvertently knocking them off as you log on. I was unable to access my home security system at all on the trip making it virtually useless. Connections are spotty at best and often don’t work at all. Activities on the ship are meager and mostly lame (macrame flowers, anyone?). The average age of the passengers is well up there, 60’s and 70’s. That’s not necessarily a criticism, we are too, but expect a slower (snail’s) pace walking around the ship. If you’re younger or have children you’re definitely going to feel like an outlier. Service has been generally good. It’s a smaller, older ship without any modern amenities (no rock climbing walls, but if there were there might be a pile of 75 year olds at the bottom). The bottom line is that the food is so poor that the ship should be avoided. It will ruin your trip.

Cabin Review

No balconies on this ship unless you have a Veranda suite at about twice the cost of an oceanview. Bathrooms and closet spaces are generous but the cabin is dated and cramped with an enormous king sized bed crammed into it. Small TV, difficult to watch from the bed. VERY limited channel selection. C’mon, it’s 2023 and there are satellites.

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