We chose this cruise ship because we cruised same ship in mid December. Then ship went into dry dock. It certainly did not make any improvements. If anything maintenance was lacking.
Service in the Main dining room was very slow. Food brought luke warm. And they cut the menu in half.
Asked for a paper cup to bring 2 coffees to our room and was told that I had to get them from bar on deck 11. And would have to pay. Similar incident on Coco Cay at Schooner Bar. Ordered a drink and asked for a napkin. Was told they don't provide napkins at the bar. I turned around and 20 ft. away there were napkins by the food.
We were on deck 8, with and with an oversized balcony. The curtains were disgusting. The room steward was Larry and he was good. However the ice bucket we were given had a crack and when we returned that evening we found a flood on the counter.
Also since our last cruise with them just 3 months ago, they now make up your room once a day vs. previous twice a day.