We ran into the hurricane. Ship floated outside of New York to Baltimore for 5 days. They did not show first run movie, made excuses for entertainment. Ran a movie at 6:pm to 9:00 pm and then there was no dinner. Had pizza at indoor pool. Food at Windjammer always cold. We usually sail NCL which has 24 hour O'Sheehans, so you can always get food. Royal needs a lot of attention, We went on this ship as we can drive to Baltimore. Not planning on going on Royal again unless much changes. Some ships went south where it was warm, we did not. We have sailed out of Baltimore before on Royal and do not remember being this disorganized. The dinner service was very good as we had the same table and staff every night. Room stewards seemed to have too many rooms and were late in cleaning ours.