Please see the positive things about the ship and the staff at the bottom of this review. This review is really about the pre-cruise experience and the most useless air travel department in the world. We've traveled a lot. We know. (to give you an idea of our travel experience, together we have over 4 million miles of air travel. This is not our first rodeo.)
The most useless telephone number in the world is viking cruises air desk emergency number.
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Response from VikingS, Community Team
We always get the water level cabins on river cruises. They are quiet and normally the ship is tied up to another ship anyway so you lose your view. Because other cruise lines were not sailing the Rhine (they cancelled because of low water) there was not a lot of traffic so a balcony would have been nice, but it is SOOOOO quiet on the main deck. Absolute silence most of the time.