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The trip to hell and back! Electric extension cord was promised to us,at noon, we needed for medical equipment didnt come until midnight Heater broken froze over night They blamed balcony door handle not closed then finally next day tech came and fixed it he had to clean out the equipment. Sink was clogged. Not enough hangers in state room. We requested coffee and Breakfast room service, we put tag out to com at 8am, THEY came at 6 am on the 1st morning woke us up and also called. In Florida no breakfast came even though we left tag out night before. Called room service and on hold for so long no one picked up we gave up Food finally came we we were gone. Not enough bar waiters Lagoon trip very disorganized Had to inquire about where was our group and then found out we needed wristbands had to go to the back of the line then the guy never gave us our lunch tickets On the blue lagoon boat the restroom was out of order.! Spoke with guest services and he took some notes and will have someone get back to me they offered us 20 % off. For that excursion. The coco cay island is geared for kids, no adult only beach, so be aware of screaming kids all day. Machines broken in fitness center. The balcony glass was dirty, i had to clean it myself. Otherwise they left a very bad taste

Poor guest services

Anthem of the Seas Cruise Review by Ajlicausi

2 people found this helpful
Trip Details
  • Sail Date: February 2020
  • Destination: Bahamas
The trip to hell and back!

Electric extension cord was promised to us,at noon, we needed for medical equipment didnt come until midnight

Heater broken froze over night

They blamed balcony door handle not closed then finally next day tech came and fixed it he had to clean out the equipment.

Sink was clogged.

Not enough hangers in state room.

We requested coffee and Breakfast room service, we put tag out to com at 8am, THEY came at 6 am on the 1st morning woke us up and also called.

In Florida no breakfast came even though we left tag out night before.

Called room service and on hold for so long no one picked up we gave up

Food finally came we we were gone.

Not enough bar waiters

Lagoon trip very disorganized

Had to inquire about where was our group and then found out we needed wristbands had to go to the back of the line then the guy never gave us our lunch tickets

On the blue lagoon boat the restroom was out of order.!

Spoke with guest services and he took some notes and will have someone get back to me they offered us 20 % off. For that excursion.

The coco cay island is geared for kids, no adult only beach, so be aware of screaming kids all day.

Machines broken in fitness center.

The balcony glass was dirty, i had to clean it myself.

Otherwise they left a very bad taste
Ajlicausi’s Full Rating Summary
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