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Ruby Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,804 Reviews

3 Day Cruise to nowhere

Ruby Princess Cruise Review by Ronnie12156

0 people found this helpful
Trip Details
  • Sail Date: Feb 2020
  • Destination: Australia & New Zealand
  • Cabin Type: Oceanview

First short cruise we’ve undertaken. Family and friends get together. Embarkation and disembarkation very smooth as took advantage of our platinum Captain’s Circle benefits.

All our group had sailed before and only 6 out of 20 hadn’t sailed with Princess.

Ship very nice and clean, cabin lovely. We chose first seating dining. Would have been happier with a bit later start than 5.15pm, maybe 5.45 pm would have been more suitable.

Overall dining experience in dining rooms quite nice although our granddaughter being gluten intolerant found very limited choice especially in buffet. Gluten free choices were intergrated with non-specific choices, vegan and dairy etc. Cross contamination was a huge worry. As we had sailed on Royal Carribean in March 2019 and had that experience to compare with, Princess failed miserably. Royal Carribean met with our granddaughter and her mother on the first day of the cruise and explained how everything gluten free was prepared in a completely separate area of the kitchen using completely separate utensils, pots, pans and everything used in the cooking process. Nothing was too much trouble no matter where she ate dining room, buffet, deck or at any mealtime. They went above and beyond making cookies, pizzas, baggels, bread, desserts absolutely anything. These items were brought to her in sealed packaging. It was very comforting to know they understood the implication of gluten in her diet. As the food experience of cruising is a big factor it was disappointing for her that Princess didn’t provide that for her. Indeed, she ordered and waited over 50 minutes for a pizza to be prepared for her, it was inedible. Perhaps the dining staff need educating in relation to specific dietary needs. It seemed that the dining staff had a very blasé attitude towards her specific gluten free diet. For others travelling with us with Buffet was disappointing although we all enjoyed dining room, pizzas, hot dogs etc and deck food options. Medallion Class was very good and loved this new innovation.

Ruby Princess dancers and entertainers were excellent. Enjoyed shows. Disappointed with lack of organised activities. Very limited and some venues were too small particularly holding trivia in the Pizza area with very very limited seating. The lack of activities were probably more noticeable as we had rainy weather on 2 of the 3 days. Not Princess’ fault at all but would have thought a fuller wet weather program would be implemented.

Didn’t see cabin steward after first initial introduction but room was well cleaned and serviced. Overall service staff didn’t seem to be interested in getting to know you or going that little bit extra - perhaps because it was a short cruise they didn’t feel the need to impress? Not sure, but my thinking it should be and all out performance to entice further cruising with Princess. Just my thoughts.


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Cabin Review

Oceanview

Nice layout, clean. Only one chair provided in room so other person had to sit on bed.


Port & Shore Excursion Reviews


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Ronnie12156
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