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Azamara Pursuit Review

4.0 / 5.0
Editor Rating
123 reviews

Very Disappointing - Not a Luxury Cruise

Review for Azamara Pursuit to the Western Mediterranean
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10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2019
Cabin: Club Continent Suite

We have sailed with Azamara 3 times before and selected the cruise on Pursuit as it went to Corsica and Sardinia 2 islands we had not been to. Lets start with the positives. We were in a continental suite on deck 8. It was OK. Pursuit had undergone a refurbishment and the fitted furniture in the suite had been replaced with Ikea style units. The suite is cramped compared with many of the newer luxury ships. We had a butler who was very helpful and excellent room attendants. There were many negatives about this cruise. Firstly the food. The only really good meal we had was in Windows - the cafeteria. Our food in Prime C, Aqualina and in the main dining room was not up to standard. We found it was often overcooked, kept hot and served to us with congealed gravey and sauce - sometimes the meat was stuck to the plate. We sent food back but the replacement meal was little better. We asked to speak to the Executive Chef about the poor quality of the meals but she did not take the opportunity to do this. There were a shortage of staff in all the restaurants and clearly showed in the lower standard of service offered. The entertainment was the poorest we have seen on the 25+ cruises we have undertaken. The Cruise Director announcements in the public areas were extremely loud - probably a fault with the PA system. The Spanish captain was a lovely pleasant guy but verbose. What could be said in 10 words he would say in 50. There was little interaction between the officers of the ship and the guests. Senior staff seemed to be in a terrible rush all the time. We had booked a 5th cruise on Azamara but with our experience on Pursuit we decided to cancel this and Azamara have returned our deposit.

Cabin Review

Club Continent Suite

See above

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