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MSC Bellissima Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
109 Reviews

Could do better.

MSC Bellissima Cruise Review by xxy

0 people found this helpful
Trip Details
  • Sail Date: Nov 2019
  • Destination: the Middle East
  • Cabin Type: Fantastica Balcony Stateroom

Itinerary was very good Barcelona to Dubai via Suez Canal. 19 days so plenty of time to check out most things.

Embarkation at Barcelona was a nightmare. Three hours to board & no organisation in terminal what-so-ever.

Cabin very good. Dining in restaurant & buffet very good. No complaints about the food at all.

Entertainment was poor, especially for a 19 day cruise. Same trio or quartet in two of the bars every night. In the Sky Bar it was the same trio every night, singing the same songs every night!!!! I would class a lot of the entertainment as self creating. Watching people dancing or watching people learning to dance. Theatre shows were of mixed quality. Cirque Du Soleil was very good. We went to the 2 different shows they put on. The large screen by the pool showed, for example Duke Ellington in concert, they were all very old videos!

We went on 3 excursions from the ship. Two were very good, but one was an absolute nightmare. On this one, at Muscat, the guide was a disgrace!

1) Didn´t know how many people should have been on the tour, so put everyone´s name in his table & then we had a roll call after every stop. Should have known the expected number & then do a headcount! Started off the excursion by asking if everyone was there !!

2) 2.5 hours late getting back to ship, so we went from 9:30 - 16:30. He gave us a bottle of water to keep us going, nothing to eat. Held up by waiting for non-existent people.

3) People at back of coach could not hear him, as we set off from ship. He turned the volume up, but that didn´t help, so he switched the whole thing off & we never heard another word from him on the coach all day.

I went to MSC Excursions to let them know what a disaster the excursion had been & took time to write everything down. I wanted them to know so that they did not employ this guy again, as I didn´t want anyone else to waste their money. The lady on the desk did not seem interested, and told me to go to reception to ask for a refund. I told her that I was not doing this to get money back, but for the reason I explained above. Only when I said I wasn´t after a refund did she show any interest.

I have not had any response from MSC Excursions.

Overall, enjoyed the cruise, but some things need improvement.

xxy's Full Rating Summary
Onboard Experience
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Cabin Review

Fantastica Balcony Stateroom

Very good. Nice size & good balcony. Bathroom adequate size. Right by the lifts & stairs, but no noise what-so-ever from outside.

Port & Shore Excursion Reviews

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