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Norwegian Joy Review

4.0 / 5.0
Editor Rating
282 reviews

POOR SERVICE FROM THE STAFF

Review for Norwegian Joy to the Mexican Riviera
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KIARIC
10+ Cruises • Age 60s

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Additional details

Sail Date: Dec 2019
Cabin: Mini-Suite with Balcony

One of the most pleasurable aspects of a cruise is the wait staff and cruise employees. This cruise was the exception for us. We have been on 17 cruises in the past 20 years and this one was by far the least enjoyable. The cruise staff (all of them as a group) were very unimpressive. It seemed to us that they were all in a daze, just simply going through the motions. Not one single interaction with this staff was impressive. We NEVER even met the room steward (believe it or not)...he/she never introduced themselves.

The art auction was very average....the auctioneer was weak and unskilled.

The shore excursions were very average, one of them was extremely bad, it was called SIERRA MADRE COUNTRY TOUR.

Cabin Review

Mini-Suite with Balcony

The cabin was VERY SMALL ~ not due to the size, but, due to the layout. The bathroom was very big, the shower was huge.

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