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My wife and I are, generally speaking, destination-driven. This itinerary really appealed to us because we had not been to the Holy Land, nor to the Middle East. The stops were interesting and historical. NCL, IMO, continues to nickle and dime us for every possible sale. At some point, you half-expected someone to get in the elevator with you to sell you something: excursions, spa treatments, specialty dining, drink packages, beverage packages, etc. etc. etc. etc. Yet, they can't offer a free bottle of water.....No, they can't, but oh, how about buying a water bottle package? (The running joke is that NCL stands for No Cash Left.) NOTE: Interesting that NCL sent us a questionnaire upon our return, but the "Comments" section link was either broken or disabled so that no comments were able to be delivered. Ship was nice, cabin was very nice. Crew was exception, in my opinion, throughout the ship, restaurants, etc. Pollite, helpful, professional (except for the first two days when EVERYONE is trying to sell you something. They make the hawkers in Jerusalem and the Valley of the Kings seem like amateurs! Initial boarding in Rome was horrible....seemed to have little organization, few updates. The local port debarkations were generally smooth, much better. Final debarkation was very smooth. Entertainment was NOT what was originally promised. When we signed on, I recall being offered Howl at the Moon and Million Dollar Quartet. Both were listed, neither showed. Excursions were good, but we are gradually learning that we can get good quality excursions from local resources and often at prices much less expensive than through the ship's offers. Use Trip Advisor to get a list of good, local operators with excellent reviews. Speaking of reviews, why are there NO REVIEWS on any of the NCL excursions offered? So, on balance, our (fourth) trip on NCL was good, not great. Cruise ports were great.

Ports were Outstanding; NCL was Okay

Norwegian Jade Cruise Review by leblancga

4 people found this helpful
Trip Details
  • Sail Date: November 2019
  • Destination: Mediterranean
  • Cabin Type: Balcony
My wife and I are, generally speaking, destination-driven.

This itinerary really appealed to us because we had not been to the Holy Land, nor to the Middle East. The stops were interesting and historical.

NCL, IMO, continues to nickle and dime us for every possible sale. At some point, you half-expected someone to get in the elevator with you to sell you something: excursions, spa treatments, specialty dining, drink packages, beverage packages, etc. etc. etc. etc.

Yet, they can't offer a free bottle of water.....No, they can't, but oh, how about buying a water bottle package?

(The running joke is that NCL stands for No Cash Left.)

NOTE: Interesting that NCL sent us a questionnaire upon our return, but the "Comments" section link was either broken or disabled so that no comments were able to be delivered.

Ship was nice, cabin was very nice.

Crew was exception, in my opinion, throughout the ship, restaurants, etc. Pollite, helpful, professional (except for the first two days when EVERYONE is trying to sell you something. They make the hawkers in Jerusalem and the Valley of the Kings seem like amateurs!

Initial boarding in Rome was horrible....seemed to have little organization, few updates. The local port debarkations were generally smooth, much better. Final debarkation was very smooth.

Entertainment was NOT what was originally promised. When we signed on, I recall being offered Howl at the Moon and Million Dollar Quartet. Both were listed, neither showed.

Excursions were good, but we are gradually learning that we can get good quality excursions from local resources and often at prices much less expensive than through the ship's offers. Use Trip Advisor to get a list of good, local operators with excellent reviews.

Speaking of reviews, why are there NO REVIEWS on any of the NCL excursions offered?

So, on balance, our (fourth) trip on NCL was good, not great. Cruise ports were great.
leblancga’s Full Rating Summary
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Cabin Review

Balcony
Cabin BC
Bed was very nice; bath offered a good-sized shower, with European shower head, but it appeared as thought the extra space in the shower was taken from the lavatory and toilet area.
Steward (Orlando) was very attentive, courteous and professional.
Deck 9 Inside Cabins, Balcony Cabins, Suite Cabins