Norwegian Jade Review

4.0 / 5.0
2,046 reviews

Could do better NCL

Review for the Mediterranean Cruise on Norwegian Jade
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2-5 Cruises • Age 60s

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Value for Money
Public Rooms
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Sail Date: Nov 2019

We chose this cruise as an experience of a lifetime. To see places such as Petra and the Suez Canal. We have traveled extensively over our life time. Our previous cruises were fantastic and we decided to try a different cruise line and experience different countries by cruising. The first half of the cruise up until the end of the Suez Canal was as we expected. The shore excursions were very good. We visited Petra and Wadi Rum, which we expected to be our highlight of the trip. Although we enjoyed it I feel this could have been done better. For example everyone was not expecting it to be so cold. Everyone I spoke to had, as did I focused on the dress code for these countries and we were unaware of the temperatures we experienced especially at night.

The service was generally very good however guest service’s staff were quit rude at times towards myself and a number of other guests. I understand it’s a very difficult job however customer service and staff training should prepare them for most situations.

Dining option were good what let this down was the repetitive options offered and the service by some staff. Four dining experiences in the main dining restaurant were horrible with grumpy/angry staff who served us with an attitude fit for a roadhouse.

Cabin Review

Port Reviews

Rome (Civitavecchia)

We spent four days in Rome before boarding the ship in Civitavecchia. Best thing we did, got to see everything we wanted and more.

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