Like many others an Alaska cruise was a dream of ours for a long time, we had planned this trip for years. Bottom line is we did NOT get to go to the ports Princess promised, no Juneau, no glacier, no snow capped mountains....
Ship was broken and we went to some other places, but not the "crown jewel" of the whole trip. I get it, things break, but giving us a $100 to spend on board for merch at your store doesn't make it all good Princess.
Otherwise ship was nice, food was good, service was great, room was nice etc etc.