Concierge at the hotel for 3 days in Paris prior to embarkation was very sweet and helpful, she suggested great restaurants and sights to visit. Definitely recommend the three days in Paris before the cruise. Take the time to adjust to the jet lag and just enjoy some sights one on one. The crew was unbelievable on board and the staff made every effort to get to know us and make all dining fun and enjoyable. My wife has a gluten allergy, and they always had something special for her without her having to ask. I recommend the drink package upgrade, bartenders are amazing. Excursions were well planned out and breaks were planned out perfectly, you never felt overwhelmed or rushed. I was skeptical about doing this type of cruise, but we thoroughly enjoyed all aspects from rooms to service to excursions to local cuisine aboard the Rolf, we enjoyed everything so much, we have already booked our next cruise in Germany, and can not wait to go.