The Norwegian Spirit was our first Norwegian cruise. My husband and I usually cruise with Princess or Celebrity. When I saw this wonderful itinerary for the Baltic with so many ports, we decided to book it.
When we arrived on the ship we were taken aback how dated it was. The decor, colors and public restrooms were all very very dated. The spa was decorated with Egyptian style decor. Having sailed on some of the newer ships, this is the worst ship we have ever been on. In speaking with the staff and other passengers, it is supposed to go into dry dock in January 2020.
We had a balcony room on the 10th floor and the main problem was the toilet not flushing, The bathroom was extremely dated and very tight. Having sliding doors on the shower and toilet area gives you less space. Our main problem with this room was the toilet not flushing. I had to call guest services no less than 6 times. The plumbing was a major issue. On a cruise that was a total of 16 days, the first 12 days we had to guess whether the toilet would flush or not! Finally they sent a plumber over to change a part. Then the toilet would not stop flushing for 3 or 4 times until it finally stopped. Very frustrating. The "balcony" was small and the floor was dirty. Staterooms are small on ships and other than the bathroom toilet fiasco, the room was average.
BTW: trying to get a wake up call was impossible. They said it was not working. Trying to call someone about the toilet was also very frustrating because no one answers the phone.
Absolutely terrible. Norwegian Cruise advertisements constant on numerous stations. Cruise Directors usually have a show that updates everyone on upcoming and past activities. This cruise had the worst tv show by far. Plus the stations were limited or would scramble. Sometimes they had BBC, always had MSNBC and a few movies that were rotated in French, English and Spanish. On past cruises they have movies in the theater and on tv. Lots of choices for entertainment on board....not this cruise. I had to get on my phone at shore to see what was going on in the world.
We were not impressed with the entertainment on this cruise EXCEPT the Illusionist was excellent. The show Elements was really good though.It incorporated dancers and the Illusionist and acrobats who had previously performed. All the other entertainment was not up to par with other cruises we have been on. The singer at Henry's Pub was excellent. The live band in Galaxy and the Jazz band were all very good. The Theater shows at night were just ok other than the Illusionist.
The buffet was less than average based on other cruises. Very limited variety. The rice was always very dry. Meats over cooked and dry. Other cruises we would see a variety of cheeses and crackers, specialty items; designated area for pizza and burgers. The pizza looked like it was dry and just came out of a microwave. Breakfast was the same every single day. Poor variety and quality.
We ate at all of the Specialty Restaurants and they were decent. Definitely Cagney's Steakhouse and Le Bistro were better choices than the dining rooms or the buffet. The Teppanyaki place was average. The prices for specialty dining are higher than on other cruises we have been on. If you are a foodie, you will be greatly disappointed.
The bartender staff on this cruise was very attentive and it was always easy to order drinks.
This cruise had only one sea day and we were at a port nearly every day. Thus most people were too tired to get really involved in cruise activities. We went to the karaoke hour early on the cruise and there were 2 people. Bingo had to be cancelled several times because there were not enough people playing. The variety of "activities" was limited due to the port itinerary.
I had a manicure/pedicure and was quoted $110. Once I got the bill I was told they made a mistake and it was actually $118. PLUS THEY CHARGE AN 18% AUTOMATIC GRATUITY on services. So I had to pay $138 for a mani/pedi. They also want to sell you products. The spa was really unattractive as well. I was not impressed with the prices, the service or the ambience of the spa.
I wish they gave us more info in advance. Like you can pay for a shuttle to town at some ports. We bought excursions for every port. Some of the tour guides were excellent...some absolutely horrible. In Copenhagen we had a Guide whose native language was Spanish. No one could understand her. She really did not tell us anything about the area. That was a total waste of money. On several of the excursions we never were given time to shop or be on our own. Other cruisers told us they were frustrated with their excursions as well.
There are no laundry facilities for the passengers on this ship. It is very expensive to have them do your laundry and it is charged by a per item fee.
The Norwegian Spirit is an older ship in need of updating. Other cruisers told us they have been on many Norwegian cruises and the ships were great.
Everyone basically agreed that we were not on this cruise for the ship. We were on it for the 15 day experience with one sea day to interesting ports.
Overall experience for us was slightly below average. I would not cruise on the Norwegian Spirit again.
Our room had one shared wall with another cabin and was a balcony room. The bathroom was extremely dated. The "balcony" was small and the floor was dirty. Our main problem with this room was the toilet not flushing. I had to call guest services no less than 6 times. The plumbing was a major issue. On a cruise that was a total of 16 days, the first 12 days we had to guess whether the toilet would flush or not! Finally they sent a plumber over to change a part. Then the toilet would not stop flushing for 3 or 4 times until it finally stopped. The television was absolutely HORRIBLE. Tiny tv and shoddy reception with no selection. No stations. Tons of Cruise Line advertising constantly on the stations that did come in. The positive thing was that our cabin was 2 flights of stairs from Raffles where the buffet meals are. So we did not have a long walk.