After reading numerous reviews, talking to friends who have sailed on NCL, finally decided to dip our toes in the water on NCL after sailing 15+ times on RCCL, 5+ times on Disney and regrettably one time on Carnival.

I couldn’t have been shocked at the customer service throughout the cruise. The initial walk aboard buffet is usually just blah, this one was a top 10 welcome aboard buffet. Food throughout the cruise was fantastic with only one area I believe needs addressing or can be skipped on your journey if you are sailing on NCL Sun. We ate at numerous places for breakfast and lunch and specialty restaurants for dinner. La Bistro (French) and the Sushi restaurant were both outstanding and I would definitely eat at next time. However; Cagney’s (steakhouse) was okay. Great appetizers, soup, salad, sides and dessert (especially the OMG cheese cake and raspberry creme brûlée). But, when it came to the steaks they were okay at best. Both the actual cut of meat and the temperature cooked at were a 3 or 4 on a scale of 1-10 from what you would expect from a steakhouse. We ate dinner here twice, hoping the second time would make up for the first time. Try the non steak and seafood items because the rest of the meal was fantastic especially the potatoes au gratin and garlic mashed potatoes. And like I said earlier the Sushi and La Bistro was fantastic as well as the rest of the food on board the ship.

The ship felt new from the refurb it got last year in 2018. Staff throughout was great. We spent over 6 hours in the spa on various treatments and they were all excellent. Read more