Viking Helgi Cruise Review by roxiecruises
- Sail Date: July 2019
- Destination: Europe
- Cabin Type: Veranda Stateroom
We actually sailed on a combination of canals, rivers, and lakes from Moscow to St Petersburg on the Viking Helgi.
The Helgi is larger than the “longboats” we’ve sailed in previously on the Danube. Though longer, they have two decks, while the Russian river boats have four. The Russian boats are certified to sail in the ocean—but not too far from land. This was good, because some of the lakes we crossed were enormous. There are quite a few of these boats, all based on the same design. The Helgi was built in 1984. Viking acquired five of the boats in 2008 and completely stripped the interiors and rebuilt them to reflect the standards that Viking passengers are familiar with. The difference between the Viking ships and the other Russian boats is very apparent. The boats frequently dock side by side—you often have to walk through one or even two boats to get to yours, especially in the larger cities. There’s a dramatic difference when first walking through a Russian boat then onto ours. The Russian boats are quite drab.
All in all she’s a beautiful and comfortable ship. One thing Viking didn’t do when they redid the interiors was improve the sound baffling between the cabins. There doesn’t seem to be much. We could clearly hear conversations and other sounds (use your imagination) from the cabins next to us. The first night aboard, exhausted from long flights, I had to politely ask our neighbor if he’d please turn down his TV, which he quickly did. Otherwise our veranda cabin was great with a very comfortable bed, pillows, linens, etc. The bath was small, but worked well and had a surprising amount of storage.
The food was wonderful—every meal was great. Dinner each night featured a menu of different Russian specialities: appetizer, entree, and dessert. There are more “continental” offerings on each menu as well. The chef onboard the Helgi is German—Herr Benjamin. Though not identified as such, many meals have featured German specialties (krautwirkel—cabbage rolls; pflaumen kuchen—plum cake). They and the Russian offerings have been delicious. We looked forward to every meal.
Viking offers wine or beer with lunch and dinner with no charge. I was a bit skeptical when it was clear that the only wine and beer was going to be Russian. The beer is actually excellent. Wine (red and white) is surprisingly good too, although not as good as Washington state, Oregon, or California wines typically are. Servers aboard don’t like to see empty glasses; they keep refilling your glass until you ask them to stop.
Service aboard was absolutely amazing. Our cabin was kept spotless. But most impressive was the service in the bars and dining room. Servers are a combination of Russian and Filipino. They were all very friendly and extremely attentive. By the third day aboard every server was calling us by name. We’re not special, they seemed to know every passenger’s name. It was pretty amazing.
Our fellow passengers were all very much like us—all older, and frequent travelers.
We started with three days in Moscow. We were surprised at how much we liked the city. It was safe, extremely clean, with parks and extensive gardens everywhere. We had a pretty hectic schedule for the three days we were there, but were grateful we saw as much as we did. The next five days we cruised making stops at various cities, towns, and UNESCO heritage sites. The Russian countryside we cruised by was beautiful.
We selected this cruise because of the number of days it offered in St Petersburg—three with the boat as our hotel. We opted to add the extra two days in a hotel offered through a Viking post cruise extension. Even five days wasn’t enough for this beautiful city.
We’d highly recommend this cruise. All in all Viking did everything extremely well. The only thing that could have been better was the transfer from our post cruise extension hotel to the airport.
Ours from the hotel was a little... um ... undersupported. We were told to be in the lobby at 2:45 am where a Viking rep would meet us. We’re there on time (5 couples) and waited. There was a Viking shuttle out front but no one in it. When someone checked again after 10 minutes the driver was sitting in it and indicated he was waiting for us. So we all boarded and he drove us to the airport and dropped us with our luggage in front of a terminal. We stood and looked at each other wondering where to go. Someone asked the driver; he pointed in a direction, shut the door and drove off. We all struggled a bit to figure out where exactly we should go to check bags etc., but eventually figured it out and helped each other out each step as we learned something useful.
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