We have done 3 Viking River cruises and enjoyed them all. So, we decided it was time to try a Viking Ocean cruise. First and foremost, Viking needs to have BETTER included excursions. In just about every port the included excursion was really no better than us getting off the ship to explore the little Alaska town we were in. In-fact, in Ketichikan we bought our own tickets to attend a "Lumberjack Show" (lasted just over 1 hr), and they cost $35pp. Why couldn't Viking have offered that as an included excursion? Bottom Line: Offer better included excursions and try and have more than 1 available in each port!

Second, remove the curtains in the "Living Room", by the coffee bar and on the 2nd level. You can't see thru this material and it would be nice while your having a drink or coffee to see the scenery!!

Third, you REALLY need to train your bartenders better. After trying two Pina Colada's and a frozen Daiquiri I gave up on any frozen offering. Each time the ice was not pulverized enough so when you tried using the straw, it would always get clogged. And yes, I went to THREE different bars and had the same very poor results. Hell, the first time my wife ordered a Banana Daiquiri, they brought it to her in a martini glass. No kidding, a Martini glass. Read more