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Viking Orion Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
406 Reviews

Viking Needs to "Up" their Game!

Viking Orion Cruise Review by kevin7173

13 people found this helpful
Trip Details
  • Sail Date: Jun 2019
  • Destination: Alaska

We have done 3 Viking River cruises and enjoyed them all. So, we decided it was time to try a Viking Ocean cruise. First and foremost, Viking needs to have BETTER included excursions. In just about every port the included excursion was really no better than us getting off the ship to explore the little Alaska town we were in. In-fact, in Ketichikan we bought our own tickets to attend a "Lumberjack Show" (lasted just over 1 hr), and they cost $35pp. Why couldn't Viking have offered that as an included excursion? Bottom Line: Offer better included excursions and try and have more than 1 available in each port!

Second, remove the curtains in the "Living Room", by the coffee bar and on the 2nd level. You can't see thru this material and it would be nice while your having a drink or coffee to see the scenery!!

Third, you REALLY need to train your bartenders better. After trying two Pina Colada's and a frozen Daiquiri I gave up on any frozen offering. Each time the ice was not pulverized enough so when you tried using the straw, it would always get clogged. And yes, I went to THREE different bars and had the same very poor results. Hell, the first time my wife ordered a Banana Daiquiri, they brought it to her in a martini glass. No kidding, a Martini glass.

Lastly, the entertainment was, for the most part, a joke. Every night a member of the ship's staff "entertained". The 4-some (2 guys, 2 gals) who did the Beatles show and the Abba show did a pretty good job, but the overall result was very un-polished and amateurish. We never (on a 10-night cruise), had a "head-liner" or a professional comedian or magician. Kudo's to the guys and gals who worked the stage EVERY night, but they should be "fill-in" acts not the main show each and EVERY night!!!

If VIKING wants to compete with Azamara and Oceania they need to heed these words and I am sure the words of many other seasoned travelers. We have done one Azamara cruise, and VIKING isn't even close to them when it comes to food quality (and choices), entertainment, and overall service. We haven't tried Oceania yet, but have friends who have done both (Viking and Oceania), and MUCH prefer Oceania.


kevin7173's Full Rating Summary
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Cabin Review

Cabin Veranda 3018

Nicely furnished, bathroom was quite roomy and shower worked VERY well. However, overall room was very "tight". Balcony was decent size. Glad this was only a 10 night cruise, and not longer. Nice to have unlimited wi-fi.


Port & Shore Excursion Reviews

Tribal Dance Show

Given by some high-school students who didn't want to be there anymore than we did!!!

View All 29 Tribal Dance Show Reviews
White Pass Scenic Railway

We "upgraded" from the included excursion (a bus ride) to the Scenic Railway with Viking for $99 each. Hell, this should have been one of the INCLUDED excursions Viking brags about giving their passengers!

View All 1212 White Pass Scenic Railway Reviews

We were bused to the center of town and dropped off so we could go thru a small museum and "walk around". REALLY?????? This was the 1 included excursion. What a joke!

View All undefined undefined Reviews
Lumberjack Show

Once we read about the "included excursion", we opted out and walked into town and bought tickets to see the Lumberjack Show. Tickets were $35 each. This is EXACTLY the sort of INCLUDED excursion Viking needs to offer their guests. Not another bus ride around the &"town/city".

View All 333 Lumberjack Show Reviews

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kevin7173
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