Norwegian Joy Review
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We decided to cruise for our 40th. wedding anniversary. We elected an Alaskan cruise on the Norwegian Joy. This was the worst mistake we have ever made making vacation plans. Prior to boarding we were advised to select our shows and to book our three (3) speciality restaurants. We did all of this months prior to sailing.
We boarded the ship and after a few hours were told we could go to our room to get our luggage. We went to our room and immediately ordered our water for the week. We waited over three (3) hours to get our luggage and the water never arrived. While in the room we received a phone call notifying us that they had changed the date for us to see Footloose. They scheduled it at the same time as a speciality restaurant reservation. We told them about the conflict and they hollered at us to change our restaurant reservation. We did. We also realized that there was no electric outlet by the bed for a c-pap machine. We called guest services and they said that we were required to come to guest services and they would not deliver an extension cord. They indicated that you must sign for the extension cord at guest services.
Once unpacked, we went to guest services. There was a line about (2) two - (3) three hours long. An extremely rude agent was in the back of the line and asked what we needed. We told the rude agent an extension cord. The rude agent's boss told him to have another employee get a cord out of the box and give it to us. The other employee was busy so the rude agent said we would just have to stand in line. We explained all the problems we had already experienced and said we would not stand in line for hours to get the cord. The rude agent told us you either stand in line or you won't get a cord. We told the rude agent we were not standing in line but that we would never cruise on NCL again. There was some back and forth between us and the rude agent and then the rude agent told us to find a different cruise line. We have never been spoken to by anyone in guest services like this in over (40) forty plus years of traveling.
Cabin Review
Oceanview - Connecting Stateroom
The cabin was kept clean. We had to walk over our c-pap cord for two (2) days until we could get an extension cord. They refused to deliver an extension cord and lied to us about having to sign for the cord. When we got the cord we did not sign any type of paper work.
Port Reviews
Seattle
We had a great time and visited the Space Needle. We spent one (1) day touring the city and everyone was very friendly.