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We chose Amawaterways after reading some very positive critics about food and excursions on their ships. On Amaviola, food was fair but not exceptional compare to other cruise lines but "La table du chef", once by cruise, deserve congratulations. For excursions , it's true that choices were varied for every kind of people, young and older ones even with bike rides offered. What bother us the most on this cruise was general atmosphere with a lot of american's families getting together with grand ma et grand pa and not attending at all at cultural shows presented on the ship ....8-10 persons on a cruise of 150 persons for listing a french signer at Strasbourg, every body was on sun deck instead....it was pitiful! The night after, ship canceled show supposed to be presented !!! A separated club of 45-50 cyclists was on this cruise and may be this separated group changed atmosphere on the ship ! I don't know ! Also, service was average in room, bar and restaurant nothing too bad but nothing too good also. At bar, we were running to get drinks at tables, we were obliged to go the the bar counter .At front desk, smile wasn't included also.! On the upper deck or sun deck with a little pool very attractive and useful, under 35C weather, no service at all during all week with one exception to offered us once German coffee! We cruised twice before on Avalon's ships ( Danube and Seine rivers) and the personal was more joyful, friendly, service was better and food as good as on this Amawaterways cruise, member of Chaîne des Rôtisseurs For the river and cities to visit , it was amazing and we recommend this cruise with what companies you like but not necessary with AMA. For arrival and departure at ship and airports ....wow...exceptional personalized service and for that AMA deserves congratulations. We know that AMA can't be responsable of participation of their clients on a cruise but for those who want more joyful cruises, look before at what kind of people ships companies try to attract. May be we were only back lucky and AMA can offer more friendly cruises .

Good cruise but not exceptional !

AmaViola Cruise Review by plr756

2 people found this helpful
Trip Details
  • Sail Date: June 2019
  • Destination: Europe
  • Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
We chose Amawaterways after reading some very positive critics about food and excursions on their ships.

On Amaviola, food was fair but not exceptional compare to other cruise lines but "La table du chef", once by cruise, deserve congratulations.

For excursions , it's true that choices were varied for every kind of people, young and older ones even with bike rides offered.

What bother us the most on this cruise was general atmosphere with a lot of american's families getting together with grand ma et grand pa and not attending at all at cultural shows presented on the ship ....8-10 persons on a cruise of 150 persons for listing a french signer at Strasbourg, every body was on sun deck instead....it was pitiful!

The night after, ship canceled show supposed to be presented !!!

A separated club of 45-50 cyclists was on this cruise and may be this separated group changed atmosphere on the ship ! I don't know !

Also, service was average in room, bar and restaurant nothing too bad but nothing too good also. At bar, we were running to get drinks at tables, we were obliged to go the the bar counter .At front desk, smile wasn't included also.!

On the upper deck or sun deck with a little pool very attractive and useful, under 35C weather, no service at all during all week with one exception to offered us once German coffee!

We cruised twice before on Avalon's ships ( Danube and Seine rivers) and the personal was more joyful, friendly, service was better and food as good as on this Amawaterways cruise, member of Chaîne des Rôtisseurs

For the river and cities to visit , it was amazing and we recommend this cruise with what companies you like but not necessary with AMA.

For arrival and departure at ship and airports ....wow...exceptional personalized service and for that AMA deserves congratulations.

We know that AMA can't be responsable of participation of their clients on a cruise but for those who want more joyful cruises, look before at what kind of people ships companies try to attract.

May be we were only back lucky and AMA can offer more friendly cruises .
plr756’s Full Rating Summary
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Cabin Review

Outside Stateroom with French Balcony and Outside Balcony
Cabin BA 323
Cabin was clean and light with his design ( 2 types of balconies) but smaller then cabins offered on Avalon waterways with only french balconies. So bathroom was smaller too.
We had impression that every thing was smaller.
Service room was OK but not exceptional ....forgetting bathroom towels one day for which we were obliged to go to front desk which wasn't answering at phone !
Violin Deck Balcony Cabins, Suite Cabins