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Our second cruise with Norwegian in eleven years has improved our opinion of this cruise line but still has many other areas of improvement when compare to Princess or Celebrity cruises. The most noticeable areas of improvement were the quality of the meals and the service provided by the crew workers (not the ship officers/supervisors). This was the first time we were on a ship with 4000 other passengers. We tried to avoid the buffet as it was a nightmare trying to get a table, food or walking with the plate(s) back to the table. There were 4 other restaurants included with long line ups. In the future we'll try to avoid ships with more than 3000 passengers. We had a midship mini suite and it was smaller than the regular rooms on other cruise lines. Although the ship was less than 5 years old the rooms were not fitted with USB ports or HDMI port on the TV to manage the media equipment. We could not find a lounge in the entire ship that was fitted for relaxation having a drink overlooking the outdoors. All we could find it was a few chairs on hallways or internal rooms. Logistically the ship was poorly managed in a few areas. On the first day the ship left port 5 hours late due to the poor loading of the provisions. As a result of that we did not stop on the first port in Norway. We did get a $50 refund per room to compensate us for their poor schedule adherence. Who would know that a few days later the captain decided not to stop at another port due to safety, claiming that it was too windy. Looking to the outdoors the water was calm (sea state 1) and almost no wind. We did not get any refund for that port. As it was we missed 25% of the ports included on this tour and the loss of booked tours on land. The port tendering was another nightmare and in one occasion over 600 people we were retained in the theater room for over two and a half hours before we could start boarding the tenders. The Taste restaurant had a very rude receptionist but nothing was done about it and everyday was the same thing. We stop going there. My conclusion for our future on Norwegian cruises is that we would have to read many excellent reviews before we could contemplate another cruise with them but definitely not with other 4000 passengers.

Noticeable improvement in the areas of service and meals.

Norwegian Getaway Cruise Review by Walker14

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Trip Details
  • Sail Date: May 2019
  • Destination: Baltic Sea
  • Cabin Type: Mini-Suite with Balcony
Our second cruise with Norwegian in eleven years has improved our opinion of this cruise line but still has many other areas of improvement when compare to Princess or Celebrity cruises.

The most noticeable areas of improvement were the quality of the meals and the service provided by the crew workers (not the ship officers/supervisors).

This was the first time we were on a ship with 4000 other passengers. We tried to avoid the buffet as it was a nightmare trying to get a table, food or walking with the plate(s) back to the table.

There were 4 other restaurants included with long line ups. In the future we'll try to avoid ships with more than 3000 passengers.

We had a midship mini suite and it was smaller than the regular rooms on other cruise lines. Although the ship was less than 5 years old the rooms were not fitted with USB ports or HDMI port on the TV to manage the media equipment.

We could not find a lounge in the entire ship that was fitted for relaxation having a drink overlooking the outdoors. All we could find it was a few chairs on hallways or internal rooms.

Logistically the ship was poorly managed in a few areas. On the first day the ship left port 5 hours late due to the poor loading of the provisions. As a result of that we did not stop on the first port in Norway. We did get a $50 refund per room to compensate us for their poor schedule adherence. Who would know that a few days later the captain decided not to stop at another port due to safety, claiming that it was too windy. Looking to the outdoors the water was calm (sea state 1) and almost no wind. We did not get any refund for that port. As it was we missed 25% of the ports included on this tour and the loss of booked tours on land.

The port tendering was another nightmare and in one occasion over 600 people we were retained in the theater room for over two and a half hours before we could start boarding the tenders.

The Taste restaurant had a very rude receptionist but nothing was done about it and everyday was the same thing. We stop going there.

My conclusion for our future on Norwegian cruises is that we would have to read many excellent reviews before we could contemplate another cruise with them but definitely not with other 4000 passengers.
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Cabin Review

Mini-Suite with Balcony
Cabin MX
Small but with a comfortable bed and a nice size bathroom.
Deck 8 Inside Cabins, Balcony Cabins, Suite Cabins