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Norwegian Joy Review

4.0 / 5.0
Editor Rating
280 reviews

A way too long review

Review for Norwegian Joy to Alaska
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2-5 Cruises • Age 30s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2019
Cabin: The Haven Courtyard Penthouse with Balcony
Traveled with children
Mendenhall glacier
Main restaurant menu
Wine lovers the musical menu
Empty pool decks

So this was my first time cruising with Norwegian. I’ve cruised on another line before, but it was my wife and I’s 10 year anniversary, so we decided to stay in The Haven. We also brought our infant son and my mother in law.

We flew in to SeaTac the morning of the cruise. I would have preferred to fly in the night before, but didn’t want to worry about lugging my son’s car seat everywhere with us. Traveling with kids already requires a lot of extra stuff. At any rate, when we got to baggage claim we saw representatives for NCL directing us to the bus transfers we paid for. They took our luggage from us, which was nice, and it later appeared at our stateroom.

I found the bus transfer process to be very hectic and disorganized. The outdoor holding area had passengers for the Joy, as well as princess. Everyone is given a different colored ticket to get on a bus. The problem we found was that there were so many people in the holding area, that voices easily drowned out the announcement of what color ticket would getting a bus ride. So then a bus shows up, goes to a random pickup spot, and large groups of people are moving to see if it’s there bus and trying to get on. I think a better way of doing it would be to designate pickup points. This line is for only green ticket, this line is for only white tickets etc. having the lines and bodies constantly intermingling and masses of people moving from one pickup spot to another was just ridiculous. It also took about an hour for our bus to arrive. However, that did not bother me too much because it’s about 20 miles each way from SeaTac to the pier.

Cabin Review

The Haven Courtyard Penthouse with Balcony

Cabin H5

Clean, nice bed. Enough room under the bed to store our suitcases. Ample closet and drawer space. A little bit larger than the standard balcony rooms. The balcony was also a little bigger. The shower water would fluctuate between too hot to warm. We had a crib in our room and a stroller we didn’t tend to fold up. We still had enough room to get around.

Port Reviews

Icy Strait

Not really worth getting off the ship. I’d say the majority of people got off the ship for a couple hours, then got back on. Pretty, but disappointing. The town of Hoonah is 1.5 miles from the pier. It consists of a couple tourist shops, one or maybe two places to eat, and that’s about it. The pier has a little nature trail, a bbq place and a couple camp fires lit. The main attraction is an impressively high/long zip line ride that although looked cool, was also way overpriced on the cruise ship. Book it on shore. I wouldn’t do another Alaskan cruise that stopped here. It felt like a waste of an 8 hour day.


Lucked out on the weather. Totally gorgeous. Nice tour bus driver and right on time.


Just walked around town. Cool little place. Too many jewelry stores. It’s the same in all the cruise ports though.


I really like the city. It’s clean. People are nice. Very pretty. My mother in law went to Butchard Gardens and loved it. Good food and atmosphere.

11 Helpful Votes

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