This experience with Norwegian Cruise Line (NCL) was so bad, I'd already filed a fraud claim with my state attorney general before I left.

Let's do this first, though. The cruise itself was good. The on-board staff were, for the most part, great. The Vibe Beach club remains the best deal and investment at sea, bar none. And the meals and entertainment were solid, even occasionally outstanding. If that was it, I'd have given this cruise four out of five marks.

But that isn't it. The cruise I bought was to depart New York City for a 12 day, transatlantic trip with stops in the Azores, Western England, Belgium, France and finally in Southampton (London). Read more