I have only cruised one other cruise line prior to this one, OMG was it different. Debarkation was horrible and the bed in my cabin slept like I made a pallet on a mountain of rock. The bed separated down the middle and made it very uncomfortable and restless. I was pretty tired and had back pain when I got back. On another note mostly everything else was good. I liked the cleanliness of every place even the restrooms outside of our rooms, and the buffet dining areas. KUDOS!!! THE FOOD WAS AMAZING!!!!! The beverage and dining packages were an added plus, we were able to try some exceptional cuisine. Being that this was my first Norwegian cruise I had no idea that I had to book my dining or entertainment prior to the cruise for optimum access, but I won't make that mistake again. I wanted to try so many things that were sold out like Escape the big top, send the cirque dinner show ( I paid 47.00 but the show's after mine were 36 dollars) I heard no idea why. My first NCL experience wasn't bad, the bed situation took it down a little because I had to work on my back when I got back, but overall the experience was pretty good.