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-It took a solid 3.5 hours to disembark and our cruise director kept saying that this is normal -They canceled a port indicating choppy waters and we completely understood but what followed was a chain of events -They made no arrangements for any other port and no activities on board till the afternoon -Upon cancelation, they didn't make any backup plans and we remained at sea for 2 days -The staff was irritated and it manifested into anger towards many of the passengers -While we were waiting there were people who were unable to stand in the long lines to disembark and many missed their flights -There were hardly any vegetarian options and they kept asking us if shrimp would be acceptable -We callled, Terry, the cruise conierge for help since this was our first cruise but no one ever aswered or returned messages -Mandy our cruise director was not present when requested for her -At this time we feel we got swindled and they made no efforts for their paying customers

Worst experience ever!

Norwegian Epic Cruise Review by 4ram

1 person found this helpful
Trip Details
  • Sail Date: March 2019
  • Destination: Bahamas
  • Cabin Type: Family Balcony
-It took a solid 3.5 hours to disembark and our cruise director kept saying that this is normal

-They canceled a port indicating choppy waters and we completely understood but what followed was a chain of events

-They made no arrangements for any other port and no activities on board till the afternoon

-Upon cancelation, they didn't make any backup plans and we remained at sea for 2 days

-The staff was irritated and it manifested into anger towards many of the passengers

-While we were waiting there were people who were unable to stand in the long lines to disembark and many missed their flights

-There were hardly any vegetarian options and they kept asking us if shrimp would be acceptable

-We callled, Terry, the cruise conierge for help since this was our first cruise but no one ever aswered or returned messages

-Mandy our cruise director was not present when requested for her

-At this time we feel we got swindled and they made no efforts for their paying customers
4ram’s Full Rating Summary
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