We are a family of 5 (NCL platinum) and split into two mini suites for this trip.
Embarkation
We drove down from North Carolina (I know, ridiculous but we wanted to visit friends in South Florida before the cruise). Parked in the garage about 10:15 a.m. and hauled our luggage to the nearest porter to be brought on the ship. Waited in a pretty crowded waiting area for about an hour (we were in boarding group 2) and then headed onto the ship.
Our two mini suites were definitely an upgrade on space from a balcony which is the category we were in the last time we were on the Jade. Bigger room, bigger balcony, and bigger bathroom with bathtub. We were able to pull the balcony chairs from one balcony so we could all sit together in 4 chairs. My son slept on the pull out couch which was pretty hard. My Mom’s cabin steward was not terribly attentive and we went days without seeing him though the room was mostly taken care of. Our cabin steward was always there and he was really terrific.