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See cabin review below. The Victoria was in very good order, and nicely decorated for Xmas and NY. No welcome drink despite slick embarkation and with bags in cabin immediately. Entertainment in the evening was above average and during the day OK with good lecturers in the morning although the port lectures had funny timings. Plenty of quizzes and table & paddle tennis which suits us. The Lido restaurant was good with plenty of variety though just sometimes tricky to find a table . Dining in the Britannia Restaurant - The food was OK but often not exciting, though plates were hot. Service was professional but the waiter wasn't good at the socialising. Need to talk about Service Standards. The service overall wasn't as good as on other ships who do much much better in the Friendliness stakes and for going the extra mile. This was a surprise - not terrible but the others are much better, and we are experienced cruisers. I also suspect that staff were managed by the stick and not the carrot. Docking - Cunard was not in the best position at the docksides so longer walks and in Madeira were supposed to Tender and other ships were docked. Then the sea was rough so we did not get to Madeira! Luckily the NY fireworks were as good as ever - a real plus. Disembarkation was fine.

Very Cunard

Queen Victoria Cruise Review by AnneFrank75

6 people found this helpful
Trip Details
  • Sail Date: December 2018
  • Destination: Canary Islands
  • Cabin Type: Balcony
See cabin review below. The Victoria was in very good order, and nicely decorated for Xmas and NY. No welcome drink despite slick embarkation and with bags in cabin immediately.

Entertainment in the evening was above average and during the day OK with good lecturers in the morning although the port lectures had funny timings. Plenty of quizzes and table & paddle tennis which suits us.

The Lido restaurant was good with plenty of variety though just sometimes tricky to find a table . Dining in the Britannia Restaurant - The food was OK but often not exciting, though plates were hot. Service was professional but the waiter wasn't good at the socialising.

Need to talk about Service Standards. The service overall wasn't as good as on other ships who do much much better in the Friendliness stakes and for going the extra mile. This was a surprise - not terrible but the others are much better, and we are experienced cruisers. I also suspect that staff were managed by the stick and not the carrot.

Docking - Cunard was not in the best position at the docksides so longer walks and in Madeira were supposed to Tender and other ships were docked. Then the sea was rough so we did not get to Madeira! Luckily the NY fireworks were as good as ever - a real plus.

Disembarkation was fine.
AnneFrank75’s Full Rating Summary
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Cabin Review

Balcony
Cabin BC 4036
The cabin was fine, large enough and with enough drawer space. The verandah though a good size had a metal barrier, but was unobstructed view. The only serious issue was how tiny the shower was and with a curtain. It worked well but tiny. Also not enough shelves in the bathroom. Lastly no night light which is quite important nowadays for mature people.
The cabin had a kettle, a fridge, good power points, excellent safe, comfortable bed, good TV though you cannot see your bill online. Cabin steward could not speak English, so no bonding.
Deck 8 Inside Cabins, Balcony Cabins, Suite Cabins