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Celebrity EDGE, Maiden 7day Voyage, December 9 – 16, 2018 S2 – Sky Suite, Deck 10, Cabin 10190 area, Port Side. Background We are Celebrity loyalists. * First Cruise, October 2001 right after 9/11. Millenium class ship * Including last week's EDGE cruise we've done 21 cruises with Celebrity since 10/2001. * All cruises have been in S2, Sky Suites. Most on Solstice Class ships * We currently have 72 days per-booked on Celebrity through March, 2021 At $1,100/day this was about $300/day more expensive than any previous Celebrity Cruise. We did it because of the hype about the boat and wanted to see for ourselves. For the first time while on the EDGE, we had the feeling that Celebrity was more interested in their bottom line than our comfort and enjoyment. Our overall impression was one of form over function. Going for splash and wow without following through with functionality. Perhaps that is the mindset of their new demographic, we don't know. If this is the new direction of Celebrity, they didn't include us in their planning and if Revolutionizing the fleet means taking away vs. adding to, then we're afraid our future with Celebrity is limited. CABIN: We feel there is a major push/desire by Celebrity to get people out of their rooms and into the common areas. To us, the most important part of cruising was our Sky Suite. We do feel the ship is the destination and our Suite was our Oasis. Eating on our balcony, at least half of our breakfasts and most of our dinners and relaxing on the balcony reading, watching the water or taking an afternoon nap are high points. The EDGE took our Oasis away. We ate 2 breakfasts in the room with our meals on our laps as there was no where for the butler to put the food. With the new layout of the room and balcony, the butler served very little purpose compared to previous cruises. They also have 4 more cabins to look after each, no butler's pantry and nowhere to serve meals. There was no table to eat at on the balcony. The reclining lounge chairs with foot stools are gone with only a small knee height table and 2 small chairs that basically force you to sit upright. There is no table inside the Suite to eat at, only a small round hamper and a LARGE rocking chair. The cabin is smaller. The bathroom is nice and an improvement. It being larger came at the expense of the room being smaller. The bathroom has 2 sliding mirrors that open up the bathroom FULLY to the cabin and balcony. Had to check when we went in after the room attendant had been there as he'd open them and literally expose....... The tub was huge, the shower worked fine, and there was a long trench type sink with faucets at each end that was nice. The beds are harder, the sofa is very hard and designed to be a bed so when sitting on it, it requires one or 2 pillows to get your feet to be on the ground. Storage is adequate for short cruises but much less than Solstice Class. There are fewer drawers, very small closet with no light, small night stands without drawers, less counter space and no overhead cabinets. A problem and a danger is the AC system. It has a fancy touch screen with various settings. If you go out on the balcony, you turn off the AC, you can only put it back on by locking the sliding door. There is a metal sign on the door indicating that. So, when I went out on the balcony and my wife stayed inside, if she didn't lock me out of the room, the room began to heat up immediately. When both of us were on the balcony, obviously we couldn't lock the door again because, unlike the Solstice class, the handle only operated from the inside. So, if you pushed the door closed to minimize the heating up of the room, the wind whistled so loud it is a distraction, so you had to either bear the high pitch or open the door slightly which heated the room up faster. The color scheme on the entire ship is beige and gray. The interior walls in the cabin unfortunately look like modern mobile home with plastic accents. The night light in the bathroom only comes on if you hit "sleep" on the touch screen. Neither the butler nor room attendant knew it existed, we showed them how to do it. They switched from Bulgari toiletries in small containers to Bigelow products in large pump containers. We asked the room attendant and he said "but their from France," which isn't the case, as it says "Made in China" in plain view on the container. This to me was 100% money driven and short sighted. We'd bring a few little Bulgari bottles home and use them sparingly and every time we looked at them they reminded us of our cruises and had us looking forward to our next. That bit of goodwill is gone! The touch screen operated the main drape (as would a good tug on the drape). Touch the button and the drapes FULLY opened. Touch the screen again and the drapes FULLY closed, there is NO mid point, all or nothing. We have no choice. So we would use chair/towel clips to fold them back and have partial opening. COMMON AREAS: There are 2 banks of 6 elevators on the EDGE vs. 3 banks of 4 on the Solstice Class ships. You had to work more to get everywhere. You had to often walk a hundred yards or more passed other cabins to get where you wanted to go. We often found where we wanted to go at opposite ends of the ship, we retraced hundreds of steps several times per day. (I had my fitbit on we averaged just under 9,000 steps on the ship per day, NONE of them on the walking track ;-) Outside the Ocean View Cafe (very nicely done an improvement in layout and decor vs. Solstice) the main way up to the single (vs. 2 of them) back facing bars was up through a set of stairs that dumped you right into the smoking area of deck 15, very unpleasant and not well thought out. There was no Ocean View bar and limited outside seating, mostly exposed, for eating outside. All seating is directly exposed to the sun (if out). Water bottles were aluminum for "common water," which simply said purified and didn't say where from. Evian water was all in very nicely shaped glass bottles. We expect the glass is going to cause some problems. We understand that there is much plastic pollution in the oceans which is bad. We also know that Celebrity wasn't one of the polluters and that plastic can be recycled just as glass can and there is certainly controversy about which is easier to reuse when recycled. This is an area where we feel Celebrity is just jumping on a bandwagon in hopes of getting people to think they're wonderful vs. really making a commitment to anything that truly makes a difference. MAGIC CARPET: Hmm.... you can't ride on it. It didn't go into service until the 3rd day, when it is on deck 5 outside "Raw on 5" we asked if we could be seated out there so we could experience it while we ate sushi, "sure but it is a very limited menu." ???? not sure why? When it acted as the return dock for the new, ultra-luxurious, very pretty and comfortable tenders, it worked great. We aren't sure that single function justifies it along with its limited menus. It does make a "splash," big and orange and hanging off the side, so we think that is why it is there...buzz appeal vs function. EATING: No electric teapots available for in room use, probably because there would be no where to put them. All the carafes we experienced for our daily, morning tea we had the butler bring, had been previously used to hold coffee so the water was tainted with that residual taste and neither of us likes coffee. There should be a bank of carafes strictly for hot water for people who don't drink or want coffee. Ocean View Cafe, as said earlier was very nice, well laid out, could always find a place to eat with some privacy, new decor was very nice. Food and selections varied and always could find something to enjoy. Didn't use any of the 4 main dining rooms, walked into two of them, had same layout, same crowded seating with no true tables for two, mostly bench seating on one side and then small tables spaced less than 18 inches apart that encouraged others to interrupt, ask about what you're eating and otherwise intrude. Pervasive problem across the ship in all common areas. All the menus in all 4 main dining rooms are about 3/4 the same with 4 or maybe 5 "specialty" items specific to the theme of the restaurant. Room Service stops at 5 pm and picks back up at 10 or 11pm for a charge. Pizza is now in the far back corner of the Ocean View Cafe vs. first place you come to in the Solstice Class = $ driven, I bet they served 1/2 or less of the pizza. So, besides nowhere to eat in the cabin, there are limited times to have food brought in. If we had more options or availability it was not brought to our attention. Le Petit Chef "show" for dinner with its animation on the table in the Grand Bistro was truly fun, unique and very creative. We thoroughly enjoyed it but couldn't see why we'd go back again. LUMINAE was one big room, a long rectangle. No tables for 2 that weren't close together. Closest they came were 2 tables across from each other that sat 2 that had 2 tables that sat 2 (very close to each other) that came up to the shoulders of the people sitting in the first table (perpendicular). Staff was excellent, knew 3 people from prior Luminae experiences, the menu options are limited but excellent. RETREAT AREA, we expected this to be crowded because of the huge increase in the number of suite guests but we were wrong. It was a very nice area separated into several parts. Comfortable in the portion that took over for Michael's Club, the pool was small but nice looking, very nice lounge chairs with large cushions, a bar off to one side. The served lunch each day in a peculiar way. They had 2 menus, order off one and you HAVE to be sitting at one of their 5 or 6 smalls tables by the bar, which were always full, you can't get that food at the bar or in the chairs/couches around the area. The 2nd menu was smaller bites and available anywhere around the pool area. Menu was small but like all the other food excellent, and the staff again = one of their strengths, there was adequate staffing at the Retreat which wasn't always the case with Michael's. The food there was served very quickly which was nice. SHOPPING, or more correctly, what shopping? We were on the Eclipse the day the EDGE was announced 2 years ago. We overheard, (because everything was so close together ;-) a young man telling an older man "we're not going to do it that way anymore, no sales, no low end...." That's what happened. Cartier, Tiffany's high-end items. No sales, or $10 souvenir shirts for the family or grand kids. No cheaper watches. We saw very few people ever in any of the shops except the liquor store. There were $95 towels and $50 t-shirts though, that said EDGE. BINGO, is it even legal to not have BINGO on a ship? There was none. We didn't miss it as we've never played BINGO on a Celebrity ship, but we expect others missed it. Another evidence to us the new demographic is 45-50 age group. Something else that reinforces our idea of the 45+/- age group were the movies shown out on the top open deck. Nice area but LOUD, as was music everywhere it was played, LOUD. One day the newsletter said "Movie for today is Footloose." Dianne laughed and said, now all we need is "Dirty Dancing," and the next night as we walked up to the top deck, there in 20 foot by 20 foot glory was Patrick Swayze wiggling away in "Dirty Dancing." We watched both of those movies several times with our daughters when they were teenagers. THEATER was "in the round" almost completely. Nice improvement. The projection panels across the back of the round stage both retracted to allow others to enter and acted as a huge screen which they used to advantage with some moving scenery. The shows were like they've always been, the performers tried and the audience was gracious. We watched Jewelry Box and it was a cross between Lion King and Narnia. They brought on Mexican performers for our night in Cozumel when Lisa/CEO joined the ship for a Celebration, she looked a bit unusual to us in her bright red sarape and over sized Mexican sombrero....???? POSITIVE NOTES in one place: More gifts to us, a dozen beautiful roses and some wine from the butler, souvenirs from the Captain's Club hostess to commemorate our excursion in Grand Cayman, a nice photo folder with a great picture of the EDGE on one side. Staff were all great, many we've sailed with before which was nice for us and good for Celebrity in holding good employees. The elevators were bigger and nicer inside and they color coded up and down with green and red lights around the doors when an elevator arrived. Tenders were way beyond previous ones, luxurious and more comfortable than any first-class flight seating we've ever been on. WiFi was fine, we don't attempt to stream anything so the lack of speed for that did not impact us. (Celebrity App was marked BETA and acted like it - I'm sure they'll work the bugs out eventually. We hope they don't make it mandatory for getting information) Touch the pad access with your Sea Pass at the door is nicer and easier than insert cards The ability to go immediately to your room upon boarding and dropping off anything you brought on was nice. You get on board easier than before and your Sea Pass cards are at your door. Getting on for Suite guests is streamlined and easy and fast. Although, getting on and off there was a large amount of back and forth walking that needed to be done, especially getting off. Customs was nearly nonexistent and done with facial recognition which was fast. Picture kiosks were easy to use, prints simple to order (expensive but nothing new) and there were plenty of kiosks to use, until the last day and we were already done. You walk up, touch your card, up pops your pictures and you can mark as favorites or order right then. It was simple and better than them printing all the photos, most of which were wasted and trying to walk around and find yourself.

Over hyped, form over function, sizzle with very little steak

Celebrity Edge Cruise Review by timobr

22 people found this helpful
Trip Details
Celebrity EDGE, Maiden 7day Voyage, December 9 – 16, 2018

S2 – Sky Suite, Deck 10, Cabin 10190 area, Port Side.

Background

We are Celebrity loyalists.

* First Cruise, October 2001 right after 9/11. Millenium class ship

* Including last week's EDGE cruise we've done 21 cruises with Celebrity since 10/2001.

* All cruises have been in S2, Sky Suites. Most on Solstice Class ships

* We currently have 72 days per-booked on Celebrity through March, 2021

At $1,100/day this was about $300/day more expensive than any previous Celebrity Cruise. We did it because of the hype about the boat and wanted to see for ourselves.

For the first time while on the EDGE, we had the feeling that Celebrity was more interested in their bottom line than our comfort and enjoyment.

Our overall impression was one of form over function. Going for splash and wow without following through with functionality. Perhaps that is the mindset of their new demographic, we don't know.

If this is the new direction of Celebrity, they didn't include us in their planning and if Revolutionizing the fleet means taking away vs. adding to, then we're afraid our future with Celebrity is limited.

CABIN:

We feel there is a major push/desire by Celebrity to get people out of their rooms and into the common areas.

To us, the most important part of cruising was our Sky Suite. We do feel the ship is the destination and our Suite was our Oasis. Eating on our balcony, at least half of our breakfasts and most of our dinners and relaxing on the balcony reading, watching the water or taking an afternoon nap are high points.

The EDGE took our Oasis away. We ate 2 breakfasts in the room with our meals on our laps as there was no where for the butler to put the food.

With the new layout of the room and balcony, the butler served very little purpose compared to previous cruises. They also have 4 more cabins to look after each, no butler's pantry and nowhere to serve meals.

There was no table to eat at on the balcony. The reclining lounge chairs with foot stools are gone with only a small knee height table and 2 small chairs that basically force you to sit upright.

There is no table inside the Suite to eat at, only a small round hamper and a LARGE rocking chair.

The cabin is smaller. The bathroom is nice and an improvement. It being larger came at the expense of the room being smaller.

The bathroom has 2 sliding mirrors that open up the bathroom FULLY to the cabin and balcony. Had to check when we went in after the room attendant had been there as he'd open them and literally expose.......

The tub was huge, the shower worked fine, and there was a long trench type sink with faucets at each end that was nice.

The beds are harder, the sofa is very hard and designed to be a bed so when sitting on it, it requires one or 2 pillows to get your feet to be on the ground.

Storage is adequate for short cruises but much less than Solstice Class. There are fewer drawers, very small closet with no light, small night stands without drawers, less counter space and no overhead cabinets.

A problem and a danger is the AC system. It has a fancy touch screen with various settings.

If you go out on the balcony, you turn off the AC, you can only put it back on by locking the sliding door. There is a metal sign on the door indicating that. So, when I went out on the balcony and my wife stayed inside, if she didn't lock me out of the room, the room began to heat up immediately.

When both of us were on the balcony, obviously we couldn't lock the door again because, unlike the Solstice class, the handle only operated from the inside. So, if you pushed the door closed to minimize the heating up of the room, the wind whistled so loud it is a distraction, so you had to either bear the high pitch or open the door slightly which heated the room up faster.

The color scheme on the entire ship is beige and gray. The interior walls in the cabin unfortunately look like modern mobile home with plastic accents.

The night light in the bathroom only comes on if you hit "sleep" on the touch screen. Neither the butler nor room attendant knew it existed, we showed them how to do it.

They switched from Bulgari toiletries in small containers to Bigelow products in large pump containers. We asked the room attendant and he said "but their from France," which isn't the case, as it says "Made in China" in plain view on the container. This to me was 100% money driven and short sighted. We'd bring a few little Bulgari bottles home and use them sparingly and every time we looked at them they reminded us of our cruises and had us looking forward to our next. That bit of goodwill is gone!

The touch screen operated the main drape (as would a good tug on the drape). Touch the button and the drapes FULLY opened. Touch the screen again and the drapes FULLY closed, there is NO mid point, all or nothing. We have no choice. So we would use chair/towel clips to fold them back and have partial opening.

COMMON AREAS:

There are 2 banks of 6 elevators on the EDGE vs. 3 banks of 4 on the Solstice Class ships. You had to work more to get everywhere. You had to often walk a hundred yards or more passed other cabins to get where you wanted to go.

We often found where we wanted to go at opposite ends of the ship, we retraced hundreds of steps several times per day. (I had my fitbit on we averaged just under 9,000 steps on the ship per day, NONE of them on the walking track ;-)

Outside the Ocean View Cafe (very nicely done an improvement in layout and decor vs. Solstice) the main way up to the single (vs. 2 of them) back facing bars was up through a set of stairs that dumped you right into the smoking area of deck 15, very unpleasant and not well thought out.

There was no Ocean View bar and limited outside seating, mostly exposed, for eating outside. All seating is directly exposed to the sun (if out).

Water bottles were aluminum for "common water," which simply said purified and didn't say where from. Evian water was all in very nicely shaped glass bottles. We expect the glass is going to cause some problems. We understand that there is much plastic pollution in the oceans which is bad. We also know that Celebrity wasn't one of the polluters and that plastic can be recycled just as glass can and there is certainly controversy about which is easier to reuse when recycled. This is an area where we feel Celebrity is just jumping on a bandwagon in hopes of getting people to think they're wonderful vs. really making a commitment to anything that truly makes a difference.

MAGIC CARPET: Hmm.... you can't ride on it. It didn't go into service until the 3rd day, when it is on deck 5 outside "Raw on 5" we asked if we could be seated out there so we could experience it while we ate sushi, "sure but it is a very limited menu." ???? not sure why?

When it acted as the return dock for the new, ultra-luxurious, very pretty and comfortable tenders, it worked great. We aren't sure that single function justifies it along with its limited menus. It does make a "splash," big and orange and hanging off the side, so we think that is why it is there...buzz appeal vs function.

EATING:

No electric teapots available for in room use, probably because there would be no where to put them.

All the carafes we experienced for our daily, morning tea we had the butler bring, had been previously used to hold coffee so the water was tainted with that residual taste and neither of us likes coffee. There should be a bank of carafes strictly for hot water for people who don't drink or want coffee.

Ocean View Cafe, as said earlier was very nice, well laid out, could always find a place to eat with some privacy, new decor was very nice. Food and selections varied and always could find something to enjoy.

Didn't use any of the 4 main dining rooms, walked into two of them, had same layout, same crowded seating with no true tables for two, mostly bench seating on one side and then small tables spaced less than 18 inches apart that encouraged others to interrupt, ask about what you're eating and otherwise intrude. Pervasive problem across the ship in all common areas.

All the menus in all 4 main dining rooms are about 3/4 the same with 4 or maybe 5 "specialty" items specific to the theme of the restaurant.

Room Service stops at 5 pm and picks back up at 10 or 11pm for a charge. Pizza is now in the far back corner of the Ocean View Cafe vs. first place you come to in the Solstice Class = $ driven, I bet they served 1/2 or less of the pizza. So, besides nowhere to eat in the cabin, there are limited times to have food brought in. If we had more options or availability it was not brought to our attention.

Le Petit Chef "show" for dinner with its animation on the table in the Grand Bistro was truly fun, unique and very creative. We thoroughly enjoyed it but couldn't see why we'd go back again.

LUMINAE was one big room, a long rectangle. No tables for 2 that weren't close together. Closest they came were 2 tables across from each other that sat 2 that had 2 tables that sat 2 (very close to each other) that came up to the shoulders of the people sitting in the first table (perpendicular). Staff was excellent, knew 3 people from prior Luminae experiences, the menu options are limited but excellent.

RETREAT AREA, we expected this to be crowded because of the huge increase in the number of suite guests but we were wrong. It was a very nice area separated into several parts. Comfortable in the portion that took over for Michael's Club, the pool was small but nice looking, very nice lounge chairs with large cushions, a bar off to one side.

The served lunch each day in a peculiar way. They had 2 menus, order off one and you HAVE to be sitting at one of their 5 or 6 smalls tables by the bar, which were always full, you can't get that food at the bar or in the chairs/couches around the area. The 2nd menu was smaller bites and available anywhere around the pool area. Menu was small but like all the other food excellent, and the staff again = one of their strengths, there was adequate staffing at the Retreat which wasn't always the case with Michael's. The food there was served very quickly which was nice.

SHOPPING, or more correctly, what shopping? We were on the Eclipse the day the EDGE was announced 2 years ago. We overheard, (because everything was so close together ;-) a young man telling an older man "we're not going to do it that way anymore, no sales, no low end...." That's what happened. Cartier, Tiffany's high-end items. No sales, or $10 souvenir shirts for the family or grand kids. No cheaper watches. We saw very few people ever in any of the shops except the liquor store. There were $95 towels and $50 t-shirts though, that said EDGE.

BINGO, is it even legal to not have BINGO on a ship? There was none. We didn't miss it as we've never played BINGO on a Celebrity ship, but we expect others missed it. Another evidence to us the new demographic is 45-50 age group.

Something else that reinforces our idea of the 45+/- age group were the movies shown out on the top open deck. Nice area but LOUD, as was music everywhere it was played, LOUD. One day the newsletter said "Movie for today is Footloose." Dianne laughed and said, now all we need is "Dirty Dancing," and the next night as we walked up to the top deck, there in 20 foot by 20 foot glory was Patrick Swayze wiggling away in "Dirty Dancing." We watched both of those movies several times with our daughters when they were teenagers.

THEATER was "in the round" almost completely. Nice improvement. The projection panels across the back of the round stage both retracted to allow others to enter and acted as a huge screen which they used to advantage with some moving scenery. The shows were like they've always been, the performers tried and the audience was gracious. We watched Jewelry Box and it was a cross between Lion King and Narnia.

They brought on Mexican performers for our night in Cozumel when Lisa/CEO joined the ship for a Celebration, she looked a bit unusual to us in her bright red sarape and over sized Mexican sombrero....????

POSITIVE NOTES in one place:

More gifts to us, a dozen beautiful roses and some wine from the butler, souvenirs from the Captain's Club hostess to commemorate our excursion in Grand Cayman, a nice photo folder with a great picture of the EDGE on one side.

Staff were all great, many we've sailed with before which was nice for us and good for Celebrity in holding good employees.

The elevators were bigger and nicer inside and they color coded up and down with green and red lights around the doors when an elevator arrived.

Tenders were way beyond previous ones, luxurious and more comfortable than any first-class flight seating we've ever been on.

WiFi was fine, we don't attempt to stream anything so the lack of speed for that did not impact us.

(Celebrity App was marked BETA and acted like it - I'm sure they'll work the bugs out eventually. We hope they don't make it mandatory for getting information)

Touch the pad access with your Sea Pass at the door is nicer and easier than insert cards

The ability to go immediately to your room upon boarding and dropping off anything you brought on was nice. You get on board easier than before and your Sea Pass cards are at your door.

Getting on for Suite guests is streamlined and easy and fast. Although, getting on and off there was a large amount of back and forth walking that needed to be done, especially getting off.

Customs was nearly nonexistent and done with facial recognition which was fast.

Picture kiosks were easy to use, prints simple to order (expensive but nothing new) and there were plenty of kiosks to use, until the last day and we were already done. You walk up, touch your card, up pops your pictures and you can mark as favorites or order right then. It was simple and better than them printing all the photos, most of which were wasted and trying to walk around and find yourself.
timobr’s Full Rating Summary
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Cabin Review

Sky Suite
Cabin S2
Detailed review included in main review above. Short version, very much inferior, except for the bathroom compared to a Solstice Class ship on Celebrity.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews