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AmaSerena Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
73 Reviews

Great balance of tours, food and room

AmaSerena Cruise Review by Dcartillar

0 people found this helpful
Trip Details
  • Sail Date: Dec 2018
  • Destination: Europe River
  • Cabin Type: Stateroom with French balcony and outside balcony

This was our first river cruise. When traveling, I prefer to stay in luxury hotels and spas. Prior to the cruise, I was anxious about the quality and space onboard, since I had read many reviews of small cabin space. We opted for the suite upgrade and was given suite 304. I was pleasantly surprised at the space and finishes. We were given little extra tokens of appreciation such as in room champagne upon arrival, ama logo travel bags and luggage tags, Ama scarf and ama cap. These were nice little surprises that made us feel appreciated. There were numerous small things that they did for us that made us feel like family and that we mattered. The saying that people may forget what you say and do but never forget about how they make you feel, is so true with this ship. The entire staff was professional and considerate.

Our bathroom had both a full sized tub and a smaller shower. The shower was a little tight for my husband as he is 6’3” and a big guy but he managed. The tub was full length and comfortable. We had both a French and traditional balcony. It was too chilly to sit on the balcony but would be nice in warmer weather. We had a computer and a wall of closet space. Very limited drawer space but plenty of hanging space and shelving

The Amaserna is a beautiful boat. The interior looks new and well cared for. Due to staying busy with tours, food and finding new friends, We didn’t use the spa or small gym. They also have a small hair salon.a nice walking track and heated pool which were on the top deck. We were told they offer fitness classes in the top deck during warmer weather. The captain was pleasant and efficient. We had no issues with docking, locks or travels.

The food was good and at times exceptional. The chefs table was a nice surprise and a fun and excellent dining experience. The breakfast was standard and good. I didn’t have lunch any day on the ship. We were constantly offered food - early breakfast, breakfast and late breakfast, lunch, tea time, sip and sail, dinner, and late night snack! Plus, we are at the Christmas Markets or stopped in small cafes in town.

The tours were small groups of around 10-15 people. They offered active, regular and gentle walkers. My husband was having hip pain. So, a few days we did the gentle walker and it was so nice to have door to door service to and from the Abbey and Churches. We were given audiovox headphones to hear the tour guides. This was helpful. We could move away to make pictures while still hearing what they were saying. Of course, there was never enough time at any location. But, this was a 7 day cruise and we had 7 days of towns and cites to visit. It was nice that we were given the opportunity In Linz to (1) stay entire day in Linz (2) short Linz tour and half day excursion to Salzburg (3) full day In Salzburg. (4) morning in Linz and excursion to Chesky Krumlov I wanted to do all of them but chose the morning in Linz and half day to Salzburg. Great choice for us.

On board entertainment was what I expected. Not the best and not the worst. We had a pianoman full time and some “lock hoppers” who hopped on board between the dam locks and provided unique local entertainment. We had a trio of classical musicans, “Von Trapp family of singing and dancing, lastly a one man acoustic guitar rock and roll oldies entertainer. These were fine and what one would expect on a small boat.

Our transfers to and from the airport were easy and the staff was helpful. We had someone at the airports (arrival and departure) from Ama who helped with our luggage and finding our way to checkin and to security.

Overall, it was a great experience and makes us want to do it again with Ama. If we had planned to visit all these cities and towns with tours and food , the cost would’ve been so much more. Currently, we are planning our next trip with Ama

Dcartillar's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Stateroom with French balcony and outside balcony
Cabin AA+ 304

Cleaned well daily. I walked in while they were cleaning one day and they were on their hands and knees cleaning by hand the bathroom marble floor. The suite gave us the extra turn around space that is needed. I loved the two balconies because it gave use four full windows/doors to view the scenery.

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