Insignia Review

4.5 / 5.0
231 reviews

My Cruise from Hell

Review for Canada & New England Cruise on Insignia
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Wascruiselover
10+ Cruises • Age 80s

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Sail Date: Oct 2018
Cabin: Vista Suite

This was our 7 time with Oceania..

Anyone planning on taking a cruise with Oceania Cruise line please read this, what I affectionately call my CRUISE FROM HELL. I have never done this before but we have been treated so badly by this cruise line others should know what happened. Please, Please Share, People need to be warned.

My husband and I took the Fall Splendor Cruise from New York to Montreal, leaving on Tuesday, October 23rd for 10 nights. It started in NYC and we immediately noticed a drop in temperature. Boarding the ship was easy and our cabin, Vista suite was ready early. Our first night on the ship and our cabin was very cold. By the time we reached Boston it was unbearable, so we called down and a repair person was sent up. The blowers weren't working right was the first of many diagnosis's. The one door to the outside was bleeding air very badly so someone else would come up to fix that. The blowers were adjusted and the doors were sealed better. Once we docked in Boston, our first port of call, we got off the ship for a little while and took the provided shuttle to Quincy Market. We were bundled but it still was very cold. We were notified that our intended stop in Sanguenney was cancelled because the authorities had closed the park there because of cold weather. It was too cold even for Canada.

Cabin Review

Vista Suite

Cabin VS

The cabin was badly in need of renovations. They had programs on the TV showing the future refitting of the ship they just waited too long. Our cabin door leaked air very badly and whistled the whole time the ship was moving. Until they fixed the thermostat we were freezing in the room. After the 3rd night they finally fixed it and we warmed up but the whistling continued.

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