Dealbreaker - Zero compensation for massively changed itinerary:

Due to Hurricane Willa, our itinerary changed from the Mexican Riviea to San Francisco, San Diego, and Ensenda. This, of course, is a normal risk for any cruise ship vacation, and my family have been lucky to not yet experience a weather-related issue on a cruise. However, this change happened mere hours after our ship embarked, leading many to feel trapped without the option to potentially cancel or change dates before leaving. It was likely that the tropical storm should have pushed them to announce a potential itinerary change beforehand, perhaps 24/48 hours before the trip. Even worse, once the changed happened, NCL did absolutely nothing for any of the 4000 passengers to even minorly compensate the massive change in destinations. No on-board credit, no future cruise credit, nothing. Nobody on the ship provided could do anything but say "tough luck, should have had travel insurance" to anybody, including those who spent upwards of 8-10k+ on Haven suites, which are the most profitable type of room for the ship. This is a good way to lose customers like myself.

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