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We choose this cruise, due to the many interesting ports, we'd not visited. Viking Oceans is trying to do, too much, too fast, and losing sight of the small details, involved in "Luxury Cruising". We'd sailed on Viking River Cruises numerous times and on Viking Star, loving everyday. Not so with this cruise, Bay of Bangle, involved a different 'hurdle' daily. Embarkation in Mumbai was a total NIGHTMARE! No-one at the 'Guest Service' desk knew the definition of 'guest services'. We arrived late into ports, and therefore had the planned excursions rush. There wasn't any entertainment, as had been present of other Viking cruises. The food was, good. The service was delayed by staffing problems and a general lack of experience. We were given two days in Gao, India and one day in Singapore. Go figure! We had a three hour bus excursion in Georgetown. We drove around the same circle five times, without any potty breaks. There was a fort and a Palace, we couldn't get out and explore. Saving on port fees, we were two hours out of the city of Bangkok. This meant five hours on a bus, day one and 2 1/2 hours back the next day to the airport. Not a happy finish! We're going to give Viking Ocean more time to pull their act together, before any additional travel, on them. The ship is beautiful.

Not Viking's Sparkling Moment

Viking Orion Cruise Review by Corinnnnn

5 people found this helpful
Trip Details
We choose this cruise, due to the many interesting ports, we'd not visited. Viking Oceans is trying to do, too much, too fast, and losing sight of the small details, involved in "Luxury Cruising". We'd sailed on Viking River Cruises numerous times and on Viking Star, loving everyday. Not so with this cruise, Bay of Bangle, involved a different 'hurdle' daily.

Embarkation in Mumbai was a total NIGHTMARE! No-one at the 'Guest Service' desk knew the definition of 'guest services'. We arrived late into ports, and therefore had the planned excursions rush. There wasn't any entertainment, as had been present of other Viking cruises. The food was, good. The service was delayed by staffing problems and a general lack of experience.

We were given two days in Gao, India and one day in Singapore. Go figure! We had a three hour bus excursion in Georgetown. We drove around the same circle five times, without any potty breaks. There was a fort and a Palace, we couldn't get out and explore.

Saving on port fees, we were two hours out of the city of Bangkok. This meant five hours on a bus, day one and 2 1/2 hours back the next day to the airport. Not a happy finish!

We're going to give Viking Ocean more time to pull their act together, before any additional travel, on them. The ship is beautiful.
Corinnnnn’s Full Rating Summary
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Cabin Review

Cabin 6026
Small and compact. One end of the closet was not easily accessible, due to the small nightstands position. Six drawers total !!!
Cabin service was excellent. Laundry facilities were a challenge, as one washer and dryer were 'broke', the entire time.
Wait staff need training. Breakfast is really s l o w.

Port & Shore Excursion Reviews