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Majestic Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
444 Reviews

The WORST cruise ship ever

Majestic Princess Cruise Review by davidh9000

3 people found this helpful
Trip Details
  • Sail Date: Aug 2018
  • Destination: Trans-Ocean
  • Cabin Type: Mini-Suite with Balcony

I will start with the positives - disembarkation at Sydney was fast and efficient. That's the positives taken care of! So now the ship and the cruise!

The ships main problem is too many passengers and not enough public areas - so it is ALWAYS busy and finding a seat is not easy.

Embarkation took over 3 hours for most people thanks to total disorganization at the port.

At meal times with any time dining we were given a buzzer and told to come back when it buzzed - 40 minutes later it buzzed, so any time dining doesnt mean any time you want to dine, it means any time they want to seat you. The dining room was not full, they kept a lot of tables empty!

Entertainment. What entertainment? In over 3 weeks there were just THREE stage shows with the singers and dancers and the rest of time they had VERY mediocre performers - for example an Asian Harmonica player had the first nights show in the theater and you have to ask yourself how entertaining could half an hour of a Harmonica player be? I will give you a hint, people were walking out after one tune and by the 4th more had left than remained! He also performed in other areas across the ship for the next week or so and the other artists that featured from then on were about as 'good'!

The on board singing group were totally lacking in enthusiasm and ability.

There is NO promenade deck! NEVER been on a ship without a deck to sit on and walk around the entire length of the ship - but Majestic doesn't have one. WHO on earth approved THAT design error?

The coach supplied for our one Princess shore tour was old and smelled of petrol. We had trouble hearing the guide over the noise of the engine when it idled and the trip ended in a smelly awful market having driven past the beautiful shops of Orchard Road in Singapore.

When our Mini suite balcony door was open, there was a hideous howling sound which made it impossible to leave it open at night. The noise was pointed out to the cabin steward on the first morning and yet was not fixed till the 18th day!!

Our cabin was rarely cleaned before lunch and our friends cabin had a continuous smell of stale urine from day 1. This on a relatively NEW ship!

Wines ran out long before the cruise ended and the one remaining red wine by the glass, a nasty, inferior and over priced drop was desperately offered from that point on. The wines werent even restocked when we made landfall.

So many people tried to use the laundry to get tokens for the machines, but more often than not it charged their cruise card and didnt deliver tokens. I waited 40 minutes in the laundry for someone who I was told 4 times was on their way to arrive before giving up!

An Elite member, who have their washing done for them as part of their loyalty program, was using the laundry on one occasion when I was there because she said it had taken FIVE days for her wash to come back when they sent it for the service wash - so much for loyalty.

Having previously cruised with Princess we looked forward to the usual facilities and service and found neither up to their usual standard. The balcony on Majestics Mini Suite is substantially smaller than their other ships and despite the ship being less than two years old it felt shabby.

When advised of the problems we had experienced, Princess offered us a pathetic $250 each towards a future cruise in compensation, which we turned down as it is clear Princess has lowered its standards across the board and none of their ships will be as they once were.

So in closing, avoid Majestic Princess at all costs. AVOID Princess or severely lower your expectations because they are heading down the same road as their partner P & O.


davidh9000's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Mini-Suite with Balcony
Cabin MB B320

Balcony door could not be left open at night as a screaming or whistling noise was emitted from the wall beside it spasmodically. Despite telling the Cabin Steward and even having him hear the noise (which scared the hell out of him) on the first morning, nothing was done till the 18th day.

Other than that the cabin didnt look or feel particularly new, but was fairly clean and tidy. The fridge wasnt particularly efficient.


Port & Shore Excursion Reviews

Ho Chi Minh City (Saigon)

Went to Ba Ria instead of HCMC and had a lovely day out!

City Tour

BRILLIANT day out. Phoned Darwin Taxis from on board and arranged a large clean taxi with an English speaking driver who knew the city - and THAT is exactly what we were sent. A fantastic driver at a reasonable price who gave us a lot of the history of Darwin while showing us the sights - including some we hadnt even known about. HIGHLY recommended

View All 11 City Tour Reviews
Brisbane

An Uber to the local train station and a train into the city and then a pleasant few hours walking through the city before returning the same way we had arrived. The ship was moored a LONG way out of the city due to its size.


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davidh9000
6 Reviews Written
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