Don’t book book Viking river cruises. We bought the 7-day Danube Waltz from Aug 5 – 12, 2018, and spent one night cruising. Viking gave us a bus tour with hotel stays. Their boat broke down – couldn’t flush the toilets a lot of the time – and their compensation is 25 percent of our paid cruise fare, not including the airfare we had to pay to get there. We had low water at the start in Budpest and no boat, but even tough the water had been down for a month, they didn’t reschedule the cruise. For the low water, they gave us a 25 percent future cruise voucher that expires in one year. But the rest of the nonexistent cruise was Viking not taking care of its boat. I feel as though Viking is the car salesman who sells you a Mercedes, but delivers you a Yugo, and then says he will give you a discount on your next Mercedes. By withholding an appropriate refund, Viking is asking us to cover the cost of its repairs and to pick up the tab for a cruise they failed to deliver. I wrote the chairman, Torstein Hagen, but Viking said the 25 percent refund is the best they will do. Sounds like a bait-and-switch scam.
Okay, but small. Because our ship broke, we only got to see the river once out of our cabin.
To cruise tour was not that exciting, but we walked the city. Found a great thrit shop.
We missed the port of Linz and missed our excursion.