Let me be transparent, I didn't know whether to trust Cruise Critic. I even searched Google and Reddit to see others' experiences on whether this was even a legit website. This is not one of those puff piece reviews. This is a real review written by a guy who went on his first cruise with no set expectations.
So here's the story: If Spirit Airlines ran a cruise ship, it would be the Norwegian Bliss. You get nickeled and dimed for literally everything. Want to play laser tag? That'll cost you. Go carts? That will cost you. Bowl in the mini bowling alley that we never saw/heard about until disembarking at the end? That will cost you. Honestly surprised the hot tubs and pool didn't cost you.
The cabin was super small. My in-laws her cruised earlier this year with Carnival and said their stateroom was double the size of these. Technology is great, but when you need to leave your room key card in a slot by the main door to get any of the lights to come on, you've gone too far. Our cabin steward was unattentive at best. My wife requested additional pillows and towels multiple times. One day he took away our extra pillow. Never did show up with the towel, so we had to grab one off the maintenance cart. And they wanted $14.95 per person per day as a room service fee to pay him to do his job! If you get bad service, go to guest services to dispute this. You can only do it Wednesday, Thursday, or Friday. Otherwise you're stuck with it. For a family of 4 this would get pretty pricey.
Too small, too cramped, bed was terrible. Wife and I had such back pain from sleeping on this bed, even with the mattress topper, we never felt rested. Would have been better served sleeping on the balcony.