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The main problem was that there was insufficient water in the Elbe to cruise. Viking knew this well in advance and should have given us the opportunity to cancel and receive a refund. They also changed hotels after they confirmed our booking. Instead of the Marriott in downtown Prague, it was changed to the Corinthia in the suburbs. Not a good hotel and had to get the metro to go into Prague. Had to bus from Czech Republic to Germany to board the boat due to low water levels. Spent 4 hours total cruising the river. The rest of the time we were bussed everywhere. We had to pack and were bussed to the termination point of the cruise to transfer to the sister ship as that was stuck in the port. No compensation from Viking. they didn't even offer to comp drinks. This was our trial of Viking for future ocean and river cruising. Thy failed miserably. It was not Viking's fault that the river levels were low but they took our money KNOWING that they were not going to provide a river cruise. If we wanted a bus tour of Europe we would have booked one. Viking will never have us again as customers and I would advise people to be very wary.

Viking River cruise that was a bus tour

Viking Astrild Cruise Review by Spifire39

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Trip Details
The main problem was that there was insufficient water in the Elbe to cruise. Viking knew this well in advance and should have given us the opportunity to cancel and receive a refund.

They also changed hotels after they confirmed our booking. Instead of the Marriott in downtown Prague, it was changed to the Corinthia in the suburbs. Not a good hotel and had to get the metro to go into Prague.

Had to bus from Czech Republic to Germany to board the boat due to low water levels. Spent 4 hours total cruising the river. The rest of the time we were bussed everywhere.

We had to pack and were bussed to the termination point of the cruise to transfer to the sister ship as that was stuck in the port.

No compensation from Viking. they didn't even offer to comp drinks.

This was our trial of Viking for future ocean and river cruising. Thy failed miserably.

It was not Viking's fault that the river levels were low but they took our money KNOWING that they were not going to provide a river cruise. If we wanted a bus tour of Europe we would have booked one.

Viking will never have us again as customers and I would advise people to be very wary.
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