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We were a family of 8 and this was (for most) our first cruise ever so we have nothing to compare it to. We were a multi generational group with different lifestylesWe arrived 2 days prior and stayed at Embassy Suites Miami Intl. Airport-because of the free food, free alcohol and port shuttle package. Not the most scenic of locations, but it suited our needs. Embarkation was fairly smooth. We arrived by hotel shuttle at 12pm and were on board by 1pm. Deck 15 was packed with sunbathers and those just walking around. The Garden Cafe buffet area was insane! We hung out in the pool, went on the water slides and spent some $ in the arcade. I believe it was about 3pm when they announced that the cabins were ready, so we assumed our luggage was there also. WRONG. Luggage didnt arrive in our cabins for almost 2 more hours. We had cabin 9712, 9714, 9718 and 9720 which are all large balcony (B6) cabins. We then met Rodrigo, our cabin steward and he attended to 3 of 4 of our rooms for the trip. I dont think I saw him more than 3 or 4 times the entire stay. But everday, twice a day our cabins were freshened up, a new pot of ice, daily planner and a new towel animal was waiting for us. We prepaid for the service charges/tips, but still left him $3-5 a night extra. We all had the UDP and had it not been "included" in our promo, I dont think most of us would do that again. I myself only had at most 5 drinks per day and even none one day. For dinners we used our 3 night dining option and ate at Teppanyaki, Moderno, Tropicana Room, Le Bistro, Taste and ended our last night celebrating a birthday and an early Father's Day at Cagney's. That ribeye and the prime rib with au jus was outstanding! All but Tropicana Room was outstanding. Our waiter at Tropicana was cold and unwelcoming for the entire meal. At one point even arguing with my brother over what a steak knife was. I wish I wrote his name down to report him. He was that rude. To top that night off the photographer kept snapping photos of us along with others nearby and with his strobe flashing, it induced intense migraines in my oldest son-causing him to cry and we had to send the photographer away. We did eat lunch at the buffet once and also breakfast and late night snack once also. Was not a big fan of the food though. O'Sheehans was where we mostly ate our casual lunches or breakfasts when time allowed. Also tried the room service twice. A $7.95 service fee was added-which we were well aware of already. We hung out at the Atrium Bar, Sunset Bar and Sugarcane's Mojito Bar mostly. We attended Burn the Floor and thought that was ok. Costa Maya was nice. We went to Chacchoben for a Mayan history tour, then spent the remainder of the afternoon at the port village until the rains came pouring down. Harvest Caye was just a madhouse. All the photos and videos Id ever seen did not show the amount of people that were there Wednesday. Every cabana was rented ($300+/each) and the beach and pool was packed. 5 in our group did the zipline-that wasted 2+ hours while they waited their turns. But they all agreed they had fun. 4 of the 5 never did it before. Roatan was nice. We went to Tabyana Beach for the day and were catered to. Did some snorkeling and sunbathing, then went shopping in port. Cozumel was horrible. Rained almost all day and intense at times. Had to cancel our excursions due to weather, luckily I just found my deposits were refunded today! The port in Cozumel was packed with Carnival and an MSC ships in port also. The vendors in Cozumel were some of the most friendly that i had ever dealt with. The security in the port was something i never expected though. There were areas flooded inland so part of our group was in a taxi and were turned around and driven back to the port area for safety. Friday night we attended the GLOW PARTY in the Tropicana Room due to the rain storm that wouldn't leave us. After about 45 minutes we decided to leave when all the teenagers showed up. It was still fun though. We attended the final art auction on Saturday and are now expecting delivery of 3 new pieces we won. OUCH, thank you Jared for the upsell! At disembarkation, I left a piece of luggage in the baggage claim area, only to realize this after clearing customs. So I sent my other 7 family members off on the shuttle I set up for us and waited over 2 more hours for every passenger and crew member to leave the ship and customs area. Boy will I never make that mistake again. So yes, we had fun. Yes, we have memories to share forever. This was not the itinerary we originally booked for and we purchased non-refundable plane tickets ourselves we were already massively disappointed having to see these places, but we made the most of it. None in our party said they would ever go back to these ports again. All 8 of us did agree that NCL and their "freestyle" cruising method worked to our advantage. The weather was bad most days and the ship tossed abit, We were told the pool area and upper structures were closed alot due to weather issues most afternoons/evenings. The ship has too many options while onboard and we found ourselves missing out on so much like comedy shows, ropes course, climbing wall, bingo, karaoke, Newlywed Game, arts and crafts and other exhibitions they do, We never made it to the Vodka Bar, nor to The Million $ Quartet that we pre booked. As we disembarked our entire group gawked at the indoor bowling lane they had set up. No one even knew it was there, along with the other games besides O'Sheehan's bar area that surrounded the upper atrium area. We all did agree on one thing. You definitely know some parents just "let go" with their kids onboard. We saw so many groups of 10-15 year olds just running the hallways, screaming and yelling, making a mess in the buffet area and pools. No adults in sight. Security was always walking around trying to keep kids from congregating in areas, but the rude kids paid no attention to them. We offered to send our 11 yo son to the youth groups, but he noticed the behaviors immediately and said no. So we gave this cruise a "very good" rating based only on the fact that my parents who are long time cruisers and have been on all the big 4 cruise lines seemed to have enjoyed themselves and always commented on how NCL did this better or how Carnival or RC or Princess would have been like...

Our first cruise as a family of 8

Norwegian Getaway Cruise Review by tychux72

3 people found this helpful
Trip Details
  • Sail Date: June 2018
  • Destination: Caribbean
  • Cabin Type: Large Balcony Stateroom
We were a family of 8 and this was (for most) our first cruise ever so we have nothing to compare it to. We were a multi generational group with different lifestylesWe arrived 2 days prior and stayed at Embassy Suites Miami Intl. Airport-because of the free food, free alcohol and port shuttle package. Not the most scenic of locations, but it suited our needs. Embarkation was fairly smooth. We arrived by hotel shuttle at 12pm and were on board by 1pm. Deck 15 was packed with sunbathers and those just walking around. The Garden Cafe buffet area was insane! We hung out in the pool, went on the water slides and spent some $ in the arcade. I believe it was about 3pm when they announced that the cabins were ready, so we assumed our luggage was there also. WRONG. Luggage didnt arrive in our cabins for almost 2 more hours. We had cabin 9712, 9714, 9718 and 9720 which are all large balcony (B6) cabins. We then met Rodrigo, our cabin steward and he attended to 3 of 4 of our rooms for the trip. I dont think I saw him more than 3 or 4 times the entire stay. But everday, twice a day our cabins were freshened up, a new pot of ice, daily planner and a new towel animal was waiting for us. We prepaid for the service charges/tips, but still left him $3-5 a night extra. We all had the UDP and had it not been "included" in our promo, I dont think most of us would do that again. I myself only had at most 5 drinks per day and even none one day. For dinners we used our 3 night dining option and ate at Teppanyaki, Moderno, Tropicana Room, Le Bistro, Taste and ended our last night celebrating a birthday and an early Father's Day at Cagney's. That ribeye and the prime rib with au jus was outstanding! All but Tropicana Room was outstanding. Our waiter at Tropicana was cold and unwelcoming for the entire meal. At one point even arguing with my brother over what a steak knife was. I wish I wrote his name down to report him. He was that rude. To top that night off the photographer kept snapping photos of us along with others nearby and with his strobe flashing, it induced intense migraines in my oldest son-causing him to cry and we had to send the photographer away. We did eat lunch at the buffet once and also breakfast and late night snack once also. Was not a big fan of the food though. O'Sheehans was where we mostly ate our casual lunches or breakfasts when time allowed. Also tried the room service twice. A $7.95 service fee was added-which we were well aware of already. We hung out at the Atrium Bar, Sunset Bar and Sugarcane's Mojito Bar mostly. We attended Burn the Floor and thought that was ok.

Costa Maya was nice. We went to Chacchoben for a Mayan history tour, then spent the remainder of the afternoon at the port village until the rains came pouring down. Harvest Caye was just a madhouse. All the photos and videos Id ever seen did not show the amount of people that were there Wednesday. Every cabana was rented ($300+/each) and the beach and pool was packed. 5 in our group did the zipline-that wasted 2+ hours while they waited their turns. But they all agreed they had fun. 4 of the 5 never did it before. Roatan was nice. We went to Tabyana Beach for the day and were catered to. Did some snorkeling and sunbathing, then went shopping in port. Cozumel was horrible. Rained almost all day and intense at times. Had to cancel our excursions due to weather, luckily I just found my deposits were refunded today! The port in Cozumel was packed with Carnival and an MSC ships in port also. The vendors in Cozumel were some of the most friendly that i had ever dealt with. The security in the port was something i never expected though. There were areas flooded inland so part of our group was in a taxi and were turned around and driven back to the port area for safety. Friday night we attended the GLOW PARTY in the Tropicana Room due to the rain storm that wouldn't leave us. After about 45 minutes we decided to leave when all the teenagers showed up. It was still fun though. We attended the final art auction on Saturday and are now expecting delivery of 3 new pieces we won. OUCH, thank you Jared for the upsell! At disembarkation, I left a piece of luggage in the baggage claim area, only to realize this after clearing customs. So I sent my other 7 family members off on the shuttle I set up for us and waited over 2 more hours for every passenger and crew member to leave the ship and customs area. Boy will I never make that mistake again.

So yes, we had fun. Yes, we have memories to share forever. This was not the itinerary we originally booked for and we purchased non-refundable plane tickets ourselves we were already massively disappointed having to see these places, but we made the most of it. None in our party said they would ever go back to these ports again. All 8 of us did agree that NCL and their "freestyle" cruising method worked to our advantage.

The weather was bad most days and the ship tossed abit, We were told the pool area and upper structures were closed alot due to weather issues most afternoons/evenings. The ship has too many options while onboard and we found ourselves missing out on so much like comedy shows, ropes course, climbing wall, bingo, karaoke, Newlywed Game, arts and crafts and other exhibitions they do, We never made it to the Vodka Bar, nor to The Million $ Quartet that we pre booked. As we disembarked our entire group gawked at the indoor bowling lane they had set up. No one even knew it was there, along with the other games besides O'Sheehan's bar area that surrounded the upper atrium area.

We all did agree on one thing. You definitely know some parents just "let go" with their kids onboard. We saw so many groups of 10-15 year olds just running the hallways, screaming and yelling, making a mess in the buffet area and pools. No adults in sight. Security was always walking around trying to keep kids from congregating in areas, but the rude kids paid no attention to them. We offered to send our 11 yo son to the youth groups, but he noticed the behaviors immediately and said no.

So we gave this cruise a "very good" rating based only on the fact that my parents who are long time cruisers and have been on all the big 4 cruise lines seemed to have enjoyed themselves and always commented on how NCL did this better or how Carnival or RC or Princess would have been like...
tychux72’s Full Rating Summary
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Cabin Review

Large Balcony Stateroom
Cabin B6 9714
Very tight showers and a cozy overall feel. Was nice to have upgraded to the larger balcony even though we never lounged outside. It was either bad weather or the creepy guy above us that made my wife nervous from day 1!!! Just remember, anyone looking at booking a deck 8 or 9 balcony room/mini-suite-EVERYBODY can look down on your entire balcony area as they stick out a few feet further than the upper decks. Heck even the bridge can look directly down as there is a glass floor for the crew to use when pulling into port. 9714 is directly under that glass panel and it was weird looking straight up and seeing someones butt staring back at you.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins