heard it was the biggest in the world and wanted to try. The food quality is very bad. the free food selection in the main dinning room was the same everyday. The chicken feel like rubber in the mouth, some of the waitresses ( not the ones assigned to my table) told us that they do never recommend certain items to passengers because they were bad. A huge and heavy piece of toilet wall fell on the head of my 6 year old niece head. it was horrible to talk to the security people. The beaches we were taken to during a tour were not usable by people with impairments. Once we returned to the ship we spoke to the agent in the area where people buy the tours and he said that beaches in Jamaica were bad. We got a call to the room from Royal Caribbean staff and they said that our comment was our perception of the beach. How is that our perception if a staff member that was there as an expert to sell tours to the travellers told us the beaches were bad? The solarium gets really hot and there is no shaded area. It has been the worst cruise. The ship is big and has plants etc. But it was a horrible cruise trip.
the only good part was Mexico because we took a trip outside. Our guide his name was Santiago was the kindest person.
Edwardo and Nestor our waitress in the main dinning room were the only good part of the cruise even though the food was bad. The selection in the windjammer was terrible and it was always filled with people impossible to find a table ( for example the ribs were dry and very hard to eat...it was awful).