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Celebrity Constellation Review

4.5 / 5.0
Editor Rating
1757 reviews
4 Awards

Good Food but Overall Service not up to standard

Review for Celebrity Constellation to Asia
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Maline Liu
6-10 Cruises • Age 40s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Mar 2018
Cabin: Ocean View 7

I choose this cruise because many friends recommend Celebrity to me. So I think I have to give it a try.

This was my 9th cruise and yet was my most expensive one. Other cruise company gave us different time for embarkation, but this one did not. Instead, they let us all came at the same time, lined up in the terminal, waited for checking in and being took pictures.

Having not enough information for which line should we go to, I asked the gentleman (in uniform) where to line up? He let me wait and talked to 4 other customers before answering me with some attitude, " You are not suite cabin? Not any club member.....? Then you have to line up here!" What a PROFESSIONAL response!! (But I Saw him talked with other "White" customers, polite and with a smile on his face.)

Cabin Review

Ocean View 7

Cabin 07

CABIN is in good size, service man was good and helpful.

However, the plumbing system was not good. We complained to the cabin attendant

2 times still could not solved. Finally we called for technician to come, and it

eventually became smooth on the 11th night! But still, there was always unpleasant

smell around our deck.

1 Helpful Vote
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