1. Home
  2. Cruise Reviews
  3. Adventure of the Seas
We have been loyal to RCL with this being our 8th with them and have sailed on the Adventure before. Overall, this experience was very sub-par for RCL compared to our past experience on the Adventure and with RCL. Bar service was overwhelmed and poor, particularly the in the pool area and casino. We just wonder if all the "great" employees are being placed on the new ships and the older ships are understaffed. Drinks (bloody mary) were rarely the same, i.e., olives and/or Tabasco added. We also wondered if the bars, staffing and systems have not kept pace with the popularity of the drink packages. Our dining experience was awesome and a couple bar tenders in different venues were very friendly and helpful. The casino had technical issues so the players card was not working the first day/night and a number of the slots were not working the whole cruise. On a positive note, they continue to emphasize sanitation with the addition of hand washing sinks at the entrance to Windjammer in addition to hand sanitizer. Embarkation and disembarkation were excellent, they have a great system. We arrived at the port at 10:15am, were checked in immediately and on the ship by 11:00am. FYI- Paradise point in St. Thomas was still not open, but it appeared that most other destinations were operating.

Quality & Service with RCL has diminished

Adventure of the Seas Cruise Review by tacogreg

6 people found this helpful
Trip Details
We have been loyal to RCL with this being our 8th with them and have sailed on the Adventure before.

Overall, this experience was very sub-par for RCL compared to our past experience on the Adventure and with RCL.

Bar service was overwhelmed and poor, particularly the in the pool area and casino. We just wonder if all the "great" employees are being placed on the new ships and the older ships are understaffed. Drinks (bloody mary) were rarely the same, i.e., olives and/or Tabasco added. We also wondered if the bars, staffing and systems have not kept pace with the popularity of the drink packages.

Our dining experience was awesome and a couple bar tenders in different venues were very friendly and helpful.

The casino had technical issues so the players card was not working the first day/night and a number of the slots were not working the whole cruise.

On a positive note, they continue to emphasize sanitation with the addition of hand washing sinks at the entrance to Windjammer in addition to hand sanitizer.

Embarkation and disembarkation were excellent, they have a great system. We arrived at the port at 10:15am, were checked in immediately and on the ship by 11:00am.

FYI- Paradise point in St. Thomas was still not open, but it appeared that most other destinations were operating.
tacogreg’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Adventure of the Seas price drops
250,000+ people have entered their email

Cabin Review

Cabin 8692
Excellent oversized Aft balcony. It had a table with 2 chairs and 2 loungers. Cabin inside was clean and typical. Highly recommend aft cabins for the balcony alone.
  Adventure of the Seas Deck Plans

Port & Shore Excursion Reviews