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Oasis of the Seas

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Spectrum of the Seas

NEEDS to be refurbished.

Rome (Civitavecchia)

We chose this cruise because of the itinerary -- Coco Cay, Tortola & St. Croix. We had never been to those Virgin Islands and we love the Halloween cruises. The cruise director, the activities director and all of the activities staff kept this ship alive and full of fun. The Canadian Captain was very experienced and had a wonderful sense of humor. All the staff were friendly and upbeat. 

The ship was in good condition and very clean. We've traveled more on the Oasis class but really enjoyed the intimacy of this ship. It seemed everywhere you went was vibrant with nighttime activities. The Haunted House and Halloween parade were exceptional.

The food in the MDR was very good but the revised RCC menu is still lacking standard "favorites" on a daily basis. The pizza in the Café Promenade was very good & served quickly. We booked a lunch at Chops for 1/2 price of dinner and it was good and the restaurant very quiet. The Windjammer food was very good but the chocolate milk and OJ were definitely a lower grade than previous cruises (think Nestlé Quick & SunnyD juice product).

Embarkation & Debarkation were fast and rooms available at 1:00 p.m. as promised. We enjoyed all of our excursions but they booked up fast and we missed out on some we would have preferred even though we booked early online taking advantage of discounts.

Smaller Ship but Packed with High Energy and Fun

Tallinn

We had a wonderful cruise. Absolutely loved the ports. We walked to Rainbow Beach from the pier about a mile (figured we would burn off some calories)  Rented chairs and and umbrella $40. They had a bar and restaurant.   The beach was nice and the water was beautiful.  We caught a cheap taxi ride back as it got hot.  In Tortola we hopped on an open air bus right at the end of the pier and went on a crazy ride to the other side of the mountain to Cane Garden Bay which was so beautiful.  Rented chairs and and umbrella $20 and enjoyed the water and amazing scenery they also had food and bar service.  Lots of shopping options when we returned to port before getting back on the ship.   Perfect Day at CocoCay was just that.  We had the best weather for all of our ports. We got the Chops plus 1 package and enjoyed both Chops and Giovanni's.  We did not have any issues with the bed as others had stated but did notice it had a mattress topper. We did ask for a fan which our attendant brought us on the first day.  Rough seas one night from the Tropical storm but we were fine.  All in all a great trip.

Birthday Cruise

Mostly boring during the day. Lots of noise, lots of tots. It's October. No school for these kids? Evening entertainment blah. One drink: $14 plus 18% service charge and NOT ONE PEANUT available, even if you ask. Been cruising since 1971. Cruised RCC many times before Covid shut them down and gave them a reason to cut back on everything. Been on more than 30 cruises. If they take away any more amenities we will probably have to carry on and off our own bags and cook our own meals in the cabin on a hotplate. Once a day service in the cabin. So if you get sand from a day at the beach on your carpet you will have to wait until tomorrow for them to vacuum it up. The glass on our balcony was so dirty you could not see through it. The tv in the cabin is a small screen. There are few stations and no movies on demand like on HAL. We were aft. To get a tea or coffee when the windjammer was closed, we had to go all the way forward to the promenade café and try to get it back before it was ice-cold. (no lemons available for tea, btw) Fruits: bananas, cantaloupe, pineapple, watermelon, apples and pears. Fresh, but the same every day. I must say that the embarkation and disembarkation were beautifully, smoothly orchestrated. No waiting around to get on... we went right on. Face recognition was used, so you did not have to show your passport. The staff are wonderful, helpful, cheery and friendly. No complaints there.

I don’t even know where to start. But first off I will say a small majority of the staff was very welcoming. I chose this cruise because it was the only one around my birthday. Upon arrival my room wasn’t ready. House keeper was in the midst of cleaning my room. Coming into the room there was stains in the carpet as well as on the couch. We found mold in our shower. Also the balcony wasn’t that pleasant to sit. The windows and wooden rails were filthy we tried to wipe it down but that didn’t work. Also on the second day of our cruise they decide to come and paint. So as we are sitting outside all we smell is fresh paint. That didn’t make any sense to me. I spent between $200/$350 on WiFi just for it to keep going out. No compensation was applied. Also the rooms have no iron or microwave. They do offer to press your clothes for a fee. The food was mediocre at best. All the free drinks are either watered down and or sugar free I mean all the free drinks. Some of the staff in the buffet was just plain rude some digging in their hair, nose and eyes. Unsanitary. Waiters going in the restroom with their aprons on. Not washing their hands. When we were returning to the ship they told us we were not allowed to bring food we brought off the island onboard. So the food we didn’t finish we had to throw away before we got on the boat. This was our first time on a cruise I would honestly say I would never spend my hard earned money on another royal Caribbean cruise. I could go on but it’s just to much to write.

THE WORST TIME EVER!!!

We sailed as a family of five on Adventure, all adults.  Even though we had a good trip the ports and ship would not be my first choice again. 

Boarding was a shambles, but not Royal’s fault.  They had a Coast Guard inspection that morning, and there is no controlling how long the Coast Guard takes. Once we were released to board, even though it was hectic with so many people, it went smoothly.

Stateroom (balcony deck 7):

Our stateroom had long black hair on the shelf under the sink on that first day – definitely not ours.  One of the pillowcases had black hair on it too (I used a different pillow, but examined the bed to see if the sheets were clean – they were.) The telephone was dusty, the carpet worn and stained, and the drying line in the shower moldy.  The whole week we didn’t get clean drinking glasses, room service menus, nor tissues.  The worst for me though was the first morning after the cleaning the room was left open – not unlocked but open. The balcony had thick layers of mold on the walls – I’ve never seen that on any ship, and this was our 17th cruise.

Dining:

We mostly used My Time Dining and we had pre-booked times.  The service was so slow – one night it took an hour from being seated to getting our starters.  We did Windjammer for dinner one night and we enjoyed it much more – the food was better, warmer, and it wasn’t at all crowded.  However, Windjammer for breakfast was awful with the line to get in, mostly because of “washy washy.” Definitely using the hand sanitizer pre-covid days was more efficient.  Breakfast in the main dining room was less stressful.  Overall, the food was mediocre and at some meals bland – there was nothing I said I really needed again.

Entertainment:

From my understanding Royal caters for multigenerational groups, but the entertainment catered for the over 60 crowd.  The worst had to be the washed-up Las Vegas singer complete with sequined jacket and slideshow bragging about who he had met.  The young adults with us said the comedy show was good though.  We did several quizzes which were fun, but avoided the movies that weren’t to our taste.

Internet:

The Internet was good and reliable, but the ships IT department had issues keeping the app synced correctly.  There were times where I didn’t even have events show up on my app, but others did. There was also a date and time issue on the app where it was incorrectly set.  After having used another line’s app, I think Royal’s app needs an update too.

Shore Excursions:

In Cozumel I wasn’t allowed to do the shore excursion because of a disability not covered on the liability waiver.  I had no problem with that.  However, hubby came back angry because the tour operator’s description of the tour left out details, e.g., nothing was mentioned about bringing waterproof shoes, but they were offered to rent waterproof shoes.  It was also strongly suggested they take out the extra offered insurance on the ATV; that felt like a scam.  We complained to the shore excursions desk and were brushed off.  Husband went back later and saw a manager who took the complaint more seriously.  

We did the Mayan Ruins in Belize which was interesting, but the constant asking for tips by the operators and bus drivers takes a lot of the joy out of a trip.  

Costa Maya was a nightmare.  There were 4 ships in, and I roughly estimated 8,100 people in the tiny port area.  We did the aviary, and it was good, but we came back to the ship after that, because you couldn’t move with all the people. 

Overall, Adventure needs a complete revamp.  She’s dated (think pinkish hallways) and tired, and the tech needs an update too.  I believe she’s due for dry-dock end of the 2023/2024 season, but don’t quote me on that.  We had fun with the family, but the ship I wouldn’t do again.

Ship Needs Revamping

Very nice cruise .The evening dining was extremely well done . Our service providers were Victor and Prosper and they were Excellent .The food was well prepared and delicious.  Having the choice of sit down breakfast and lunch or the buffet was awesome. Our cabin was larger then I anticipated .I really took advantage of having a balcony. I enjoyed sitting out there on the warm evenings and warm mornings. I would always request a balcony cabin in future cruises. The drink package was well worth getting before cruising .It made getting drinks during the voyage very easy to order and receive. All the bartenders in all the different drinking areas were very friendly and made some really uniquely tropical drinks . All this being said, I would definitely recommend this cruise ship, Royal Caribbean Advantage of the Seas, and I will be going on another cruise in the future.

Enjoyed the cruise 

This was our first Royal Caribbean cruise.  It was a good cruise.  I did expect a bit more, I guess the is what is expected from the bigger ships. We will see when we "go bigger". 

Now what I didn't like was the beds. The mattresses were like sleeping on a brick. That was the worst bed I have EVER encountered, EVER. ANYWHERE. Royal Caribbean please do better with the mattresses. Aside from that it really was a good cruise. The staff was good. Could have been more trivia and game, etc. but al in all it was good.  I can't wait until we book a bigger ship with more activities and more shows so I can truly get the total Royal Caribbean experience.  The cabin was clean. The ship was clean also. The staff was friendly and accommodating. It really was a good choice.  Nice job Royal Caribbean.  Just fix the mattress situation.  Thanks

Adventure (no sleep)

Check in smooth. Room ready at 2ish. Every single day charges applied to card for mandatory gratuities. Watch out as 18% added to drinks purchased automatically.

Ship is very tired in places and needs refitted. Rusty balconies. Filthy glass on balcony. And outside areas  

Staff are fabulous. And doing their best with a ship that’s had it. 

Food in windjammer is mass produced rubbish. Dining room food is better. And the specialty restaurants. Are overpriced for what you get. 

Wi-Fi is a fortune. And App is hit or miss as never worked in 7 days for one of us. And conflicting info for the other. 

Just felt that everything was really expensive. And not value for money. 

Perfect day at cococay. My god what a rip off. Thank god we don’t have kids now. As a day on their own island would have been over $500 for family of 4. Captive audience and ripping people off. 

RCL need to offer better value and look at themselves. Their staff are amazing. But carry on like this and people will vote with their feet and go to better value holidays.

Staff are amazing. Royal Caribbean need to up their game 

Our whole family enjoyed our cruise. This got long, but I divided it by section. We have been on two other Royal cruises (Both before covid) but maybe 10 cruises in our life.

Entertainment Pros

-Cruise Director and entertainment staff were great

-Comedy duo of Mario and Daniel were really funny. (They did shows one evening)

-This one Scottish guy did Bagpipes name that tune trivia. He was the former piper of the queen and it was pretty amazing.

-Lots of dancing options. The whole family really enjoyed the silent disco.

-80s and 70s night was good, but we thought they went in a little too hard on 70s night, but I would guess this week the adult guests were mostly over 50.-Ice skating show was good.

Entertainment Cons

-Comedy of Ritchie Minervini (spelling) - He did shows two nights, and I think the worst comedian my wife and I had seen. It wasn't offensive or anything, but just not funny. My wife and I were debating if he had drank too much or maybe was getting older. He could tell he wasn't getting many laughs and said we were a "restrained audience".

-The singing and dancing shows were fair, not as good as other Royal shows we'd seen on other boats. We also prefer the broadway show to compilations of songs. Or if a compilation to make it more of a variety show. Missed the diving shows like on the big boat.

Food Pros

-Breakfasts were great. I liked the custom omelet station, and lots of pastry and breakfast options. Always lots of fresh fruit.

-We didn't find the 2023 dining changes everyone complained about to be that bad. We don't care about having Escargot every night. Or being limited to one free lobster tail on lobster night

-Favorites in main dining room (MDR) were Apple Crumble, Chocolate cake. Good Appetizers - French Onion Soup (but I would like more onions). Some good fish and shrimp dishes I enjoyed (though would have liked more shrimp). Kids enjoyed a mix of child and adult options.

-Windjammer overall was good. Some good fish options for each lunch.

-Service was good, but they did push hard for 10 ratings.

-Enjoyed the taco and salsa bars at CocoCay. Free food on the island was great.

-Nice benefit that gold member kids get 50% off at Ben and Jerry's. But I don't think it worked on my adult card. YMMV.

Food Cons

-Steaks were just ok

-Multiple dessert options every night in MDR were ruled out because of being sugar free or vegan. Ugh. There were items that I wanted if it had sugar, but I don't want the artificial sweetener.

-Ice cream machine - Very limited availability. Only one machine for the whole boat! Only available 11:30-7pm. pre-covid you could go serve yourself, it felt like 24 hours a day. When I wanted my late night soft serve cone, you were simply out of luck. Machine was broken for first day and a half.

-Pizza bar only on 5th floor promenade. Wish it was in Windjammer as well. 70+ crowd were getting mad the 23 and under crowd came down to promenade for pizza in their bathing suit every so often.

-Huge lack of tacos. In general, missing mexican food, but there was one enchilada option one night.-Windjammer desserts were 85% bad. Chocolate chip cookies not good.

-Prices of upgraded dining were too high. I think the cheapest (Italian) was $41 per head, and the steak place was $69 a piece. Is the food that much more than in the main dining room?

Kids/Sports Pros

-Our 7 year old loved the twin waterslides. Rode them about 100 times without exaggeration. Pools were typical smaller cruise ship pools.-Flowrider was good. Only one on the ship, but the ratio of passengers to flow riders was better here than on many of the big ships. Dennis was great.

-Kids loved the teen sports competitions - teen speed climbing, dodge ball, etc.

-Workout facility I thought was good, but only saw early morning classes.

-Kids loved the ice skating, rock climbing wall

Kids/Sports Cons

-Pickleball had three courts running and had a healthy waiting list. Then when court was used for volleyball I would see just 2-3 people total in the whole space. Maybe this will change over time with surging Pickleball growth.

-I didn't like having to walk through the high priced arcade to drop off and pick up young kids.

Overall/Other Pros

-Overall a good value. I heard ship felt old, but it wasn't an issue for me. Just an occasional elevator under repair, warn carpet and things that didn't really bother me.

-First time using the RC app. Great to see the schedule, look at menus. Even if you don't buy the internet package you can text other people in your party in the app. If you have kids younger that don't have a cell phone, I'd next time bring an old cell phone without service just to download the app and communicate with them over wifi.

-I liked strongly pushed hand washing stations to get into Windjammer. No covid concern for me, but I felt with previous cruises many more people were sick and coughing later in the week. So I think the handwashing helped reduce that.

-Captain was more personable and best communicator of any cruise ship captain I have had.-Adult pool deck was nice and quiet

-Great towel animals 

- really friendly staff.

-Getting on and off the ship was easy. We showed up 30 minutes before our assigned boarding time and it was no issue, no wait. 

Overall/Other Cons

-Disliked casino placement. Had to move from kids events on either side by changing floors up and down to avoid walking through it. Too smokey.

-Overall too much smoking. One side of pool deck was smoking. I couldn't walk out on the lower outside side decks without being overwhelmed by smoking. Can't wait until smoking is banned or greatly reduced.

-Too much pushing of premium dinner. One lunch we were approached three times in windjammer asking questions about how we liked it to eventually get to, "can I book you for the upgraded dining?" Too pushy.

Overall good value cruise

After working hard, and waiting for long months, to be able to celebrate my mother's 84th birthday, here I leave you a record of the terrible nightmare experienced during our journey.

Let's start with the unkindness of some people who work in the aging port of Everglades in Fort Laudardale.

Starting with the people who receive the suitcases. The first thing they do, and they tell you it to your face, is ask for the tip, without any type of education and in a blatant manner. Then, once inside the port facilities, some employees treat the passengers as if they were part of a herd of cattle, making you feel humiliated.

Once inside the ship, we immediately realized that both in the room and in the common areas, the lack of maintenance is highly notable. Furniture, chairs in general, worn, aged, etc.

On one occasion, I had to ask the maintenance department to unclog the bathroom sink, where the water was not draining. Also in our bathroom there was a bad smell from the pipes.

The quality of service is average, nothing exceptional. I have received better service as a passenger on other cruise lines. The only two exceptional people who were very attentive during our illness were Lucas and Cillia (I'm not sure if it's spelled like that), from the guest service department.

By the way, it is very important to let Royal Caribbean know that they must train their employees so that they do not bother passengers by telling us that we must give them a 10 rating when Royal Caribbean sends us a survey by email after the trip. According to them, if you don't do it, they are at risk of losing their job.

Our stomach problems began from day one, with the food served in the Windjammer buffet room. I think it's important to note that the quality of the meals on Royal Caribbean's Adventure of the Seas is quite questionable. I can't speak for the restaurants that serve specialties, I didn't eat in them. At first we thought that our stomach ailments were temporary, but on Monday night, after dinner at the Sapphire dinning room, on Tuesday morning, we felt worse, and that is when I reported our state of health to the reception. From there they refer my mother and me to the ship's doctor, who diagnoses us with poisoning from the food consumed, and asks us to stay in the room, confined for 24 hours.

It was funny, every time the doctor and nurse reminded us that the medical care and food that we were going to receive from room service was going to be free. But what did they expect? that we would pay for getting sick from their food? I better not comment further on it.

While we were isolated in the room, one of the plates of food arrived with a hair around the vegetables, simply disgusting. I couldn't believe what was happening to us. I have photos as proof. I called them, let them know, they removed the plate, and brought another one. It was already very difficult for me to try a bite, because of all the above.

After isolation, I received a letter from Royal Caribbean, letting me know that they would give me a discount, according to the time elapsed from the moment I reported our stomach ailments to guest service, until the time they discharged us. , for a next cruise that you want to take with them, within a period of no more than one year.

It seems pathetic to me that this is the solution they give us, in the face of such unfortunate moments. How do they think, that after so much suffering, we are going to want to travel with Royal Caribbean again?

In summary, due to her state of health, my mother was not able to visit any of the ports on call, in my case, due to being isolated, I was not able to enjoy the plans I had to visit the Island of Tortola.

The celebration of my mother's 84th birthday, completely ruined. Thank you Royal Caribbean, for your poor service.

84's mom birthday, ruined

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