We are long standing Royal Caribbean cruisers (17 years) with Diamond Status... soon to be Diamond Pus... My wife became disabled last year and this cruise proved to be the WORST experience we have ever seen since she became disabled. There was no evidence of "family handicapped restrooms," which required us to return all the way to our cabin if my wife needed a restroom. On a ship almost four football fields long, this can be a long walk to the restroom! The passageways were narrow during embarkation and debarkation we virtually had to roll over other people's luggage and the staff did little to help us. Only the officers we saw took any action to assist. I chaulk this up to training and lack of supervision! The ship was so crowded, people in wheelchairs and/or scooters found it difficult to get in/off elevators without other passengers glaring at them for holding them up. Moving around in the dining rooms was like trying to negotiate a maze. The crew/staff seemed untrained to handle these situations. Unlike older class ships where their were entrances on multi-decks, and people in wheel chairs might find space closer to the stages, the only way to view a show in any of the theaters on the Oasis was from the very back and top of the theater. To many this is known as the "nosebleed" section. Even then, many times THESE areas were taken up by NON-Handicapped passengers and the staff would do nothing to fix this. Being told to come earlier is not an acceptable answer, as any handicapped person knows, we move slower in crowded situations such a 6,000-passenger ship. I wonder if Royal Caribbean ships pass the guidelines for American's with Disabilities Act.. or being an international Company, they are not required? At any rate. this was a HORRIBLE experience.