We booked this cruise 8 months prior to sailing. Booked the cabin at same time. Embarkation went well, cabin was ready for us and so we settled in. We noticed that our balcony was not glass fronted. First day of the cruise wasa t sea and it wasn't until the second day, when we arrived at Ocho Rios, Jamacia, did we notice that 99% of balconys are glass fronted, but ours was enclosed. Meaning we couldn't sit on the chairs and see the view, we had to stand and look over the balcony rail. We asked if we could be moved but were informed that the ship was full and we would have to wait until our return to Miami and request again. (We were on a back to back cruise, a 12 day then an 11 day cruise, 21 days on MSC Divina in total) Nowhere on the ships plan at time of booking were we told about the enclosed balcony. We were also told that we would have to vacate our cabin, pack our bags and wait to see if there was a cabin we could be relovated too. As we had already made plans for our day in Miami, this was not an option (we would have had to wait with our luggage)
Ocho Rios was super, we took a shuttle bus from outside the port terminal, cost us $15.99 and arrived at Dunnes River Falls. Fantastic experience, well worth the $20 entrance fee.
Cartagena was also a good stop. We took a City Trolley Tour costing $25 per person. The guide was English speaking, very knowledgeable and very pleasant. A lovely walk through the city centre and easy walking.
10028, amply storegae space but with an enclosed balcony.
11062, glass fronted balcony but storage space was smaller than 11028 - strange!