Grand Princess Review
Pleasant experience but there is room for improvement
Rating by category
Additional details
This was our second experience with the Grand. Our first was an Alaskan cruise in 2016. We were very pleased with our first experience on the Grand. Attention to service, quality of service and food was all superb.
Our experience with this cruise was a little disappointing. The service level crew members seemed to be less knowledgeable, less attentive, and more prone to make up answers or outright lie if they weren't sure. Incorrect orders were served quite a few times in the dining room, and on one occasion an entire course (salad/soup) was omitted and they tried to offer to bring it in the middle of the entree course.
Entertainment in the Princess Theater was top notch and it was packed to capacity for the early show every night, including the very first night. It was readily apparent that Princess had invested some money into production shows. Even the nights that featured comedians had the house packed. Their lounge shows in the Vista lounge at the aft section also had some good shows, though they also had their share of mediocre shows.
Cabin Review
Oceanview (obstructed view)
Cabin was good as it has been with our other Princess experiences, but we may have been more fortunate this time as everything in the stateroom was actually functioning.
Port Reviews
San Francisco
Traffic direction at cruise terminal is a mess, mostly because that have the porters directing traffic. While they have 5 or more SFPD officers directing traffic in and out of the terminal, it would appear that the terminal is probably union-controlled.