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Volendam Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
594 Reviews

Great people, ship leaves a lot to be desired.

Volendam Cruise Review by k9lawman

2 people found this helpful
Trip Details
  • Sail Date: Dec 2017
  • Destination: Asia
  • Cabin Type: Neptune Deluxe Verandah Suite

Holland America is our 1st choice for cruising but the Volendam didn't meet expectations. As usual the service employees were attentive and friendly. The itinerary and the excursions were also excellent. The problems on this cruise were all ship related. The ship had been in dry dock supposedly being refurbished. They didn't stay in dry dock long enough as there were numerous problems. Numerous rooms got flooded, there were strong odors in many of the cabins, a section of railing broke off at the stern on the lido deck, air conditioning/thermostat problems, mini-bars were empty and never filled, and noises and vibrations were some of the worst I've experienced. Our suite didn't appear to be refurbished as some cabinet hinges were broken, the make-up mirror was old and corroded, the phone by the bed didn't work, and the TV was so old it had no USB or HDMI ports so you couldn't view the pictures on your camera through it. Disappointed.

k9lawman's Full Rating Summary
Onboard Experience
Enrichment Activities
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Shore Excursions
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Cabin Review

Neptune Deluxe Verandah Suite
Cabin SA 7015

Explained above

Port & Shore Excursion Reviews


Safe clean city with many attractions and good food.

Good tour of the island.

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Able to do what we wanted at our own pace. Saw all the sights I wanted to see, ate good Thai food, and did it all at my own pace.

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Highlights of Silhanoukville

Good overview of the area and lifestyle of the people.

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Nha Trang

Beautiful city and a fun rickshaw ride through the city.

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Traveled to Hue and saw the sites at our own pace and had an excellent lunch at the sweet olive garden restaurant.

Halong Bay

This was the most scenic landscape of the cruise. Had a beautiful sunny day and a wonderful 3.5 hour cruise around the bay.

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