Volendam Review

4.0 / 5.0
592 reviews

Out of dry dock but not passenger ready

Review for Asia Cruise on Volendam
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Sharon SKS
6-10 Cruises • Age 70s

Rating by category

Cabin

Additional details

Sail Date: Dec 2017
Cabin: Large Ocean-View Stateroom

We had never sailed on HA and had heard good things about this cruise line, so when a Dec cruise to Asia came up with ports we had never been to but wanted to see, we jumped at the chance to be a part of this experience.

First off, the crew and staff for the most part were great - very friendly, helpful and accommodating. In addition to the destinations, they were the best part of the cruise!

Negatives:

Cabin Review

Large Ocean-View Stateroom

Cabin C

Our cabin looked good and was spacious, with a sofa and desk, but the air conditioning never worked so it was always 75°F or more, in countries that were already uncomfortably hot and humid. The staff were vigilant in trying to fix the problem but were not successful. Also, there was a leak somewhere that left a wet area outside our bathroom for the entire 2 weeks. To remedy the problem, a large, loud fan that blew hot air onto the spot was brought in, but as our cabin was already too warm, we sent the fan away after a few hours.

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