Ruby Princess Review

4.5 / 5.0
1,977 reviews

The Worst Customer Service

Review for the Mexican Riviera Cruise on Ruby Princess
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Jesusismygrace
2-5 Cruises • Age 50s

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Additional details

Sail Date: Nov 2017
Cabin: Balcony

This is my second time on the Ruby Princess, but this last cruise was horrible. The staff was rube and it took forever to et service. I had plan a 15 day cruise next Oct. to Hawaii and I am going to cancel that trip.I can not image spend 15 days with that crew. The public bathrooms were not well tended to.

In addition, the drinks were watered down and the bartenders took forever getting our drinks. We purchased the drink package.

The photographer that took my formal pictures to me that my hair was too wild and I needed to cut it.

Cabin Review

Balcony

Cabin BC

Nice cabin

1 Helpful Vote
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