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Norwegian Jade Review

4.0 / 5.0
Editor Rating
1974 reviews
4 Awards

Great ship but staff was unfriendly

Review for Norwegian Jade to Canada & New England
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10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2017

We enjoyed this cruise ship but the staff were not friendly. We were not greeted when we came on the ship and it appeared that the staff could care less about if we were there. The first four days we did not meet one smiling crew member. They were all just matter of fact and seemed like they could care less if you were on the ship or not. The speciality resturants were booked thu out the cruise and if you did not reserve on line your dinner you were not able to get a table in the speciality restuarants. My wife always wanted to eat at the speciality restuarants but after eating at four of them on this cruise we will never pay more for them. They were nothing special and not worth the extra money. Our cabin stewart was ok but never greeted us but we had to track him down on the first night to get a few extra items( ie. the bathroom shower had hair in it from the last people in the cabin - his answer was I must of missed cleaning it). I would not go on this ship again. There was very litlle to do as well in the evenings.

Cabin Review

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