Carnival Valor Review

4.0 / 5.0
1,527 reviews

Do i give them another try or go rcc

Review for the Western Caribbean Cruise on Carnival Valor
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sabarto25
2-5 Cruises • Age 50s

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Sail Date: Sep 2017
Cabin: Ocean View

this was my 5th cruise with carnival,and my 2nd on the valor.my other 4 cruises were excellent!

This one was a cruise from h... right from embarkment.First thing is im wheelchair assist for getting on .when i got to the terminal i was told there would be an hour wait for a wheelchair .BUT IF I COULD WALK THE 100 YRD TO THE WAITING AREA UPSTAIRS THEY WOULD GET ME ONE.well i said i would try but when we got to the elevator i was told i couldnt use it(by the way i use a walker to walk)that i had to use the escalator. 2 carnaval people held me up and 1 took my walker up .at this point i have jarred my knee and am exhausted.we finally get to the line and i am told to go through and set my sighn and sale up then they would get me a wheelchair.

the sheets on our bed were not changed till fri morning.there was a stain in the corner of one that is how i know they werent changed.they went 3 days with out vacuming the crumbs on the floor stayed that long.I ordered the continental breakfast from roomserviceto be delivered between 6 and 630 .the first time they were 1 and a half hours late ,the 3rd time they never took my order off the door so didnt show up at all.there was a few more things but that is the worst money i have spent

Cabin Review

Ocean View

Cabin 6A

we ate at the steakhouse for my husbands birthday. the steak as always was spot on wonderful.he wasnt impressed with the sides ,but that is personal preference.

i chose to stay on board at the ports. mainly from the pain in my knee at embarkment. carniva

l has always before been great but this time they dropped the ball big time. i did recieve a letter from carnival voicing there regrets of my treatment. but i expected a little more .even a free drink or money off my next cruise just something.....but got nothing do they care?

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